Job Description

Are you passionate about beauty and enjoy helping people find the right products? Join an international team in Athens and turn your knowledge of skincare, hair care, hair colour and cosmetics into a rewarding customer advisory career!

We are looking for English-speaking Consumer Beauty Advisors to support customers in the US market. In this role, you will help consumers understand beauty products, recommend suitable options and provide guidance on product use, ensuring a positive customer experience across multiple communication channels.

This is an excellent opportunity to use your product knowledge in an international working environment.

Responsibilities

• Assist customers via phone, email, chat with enquiries about hair care, hair colour, skincare and cosmetics.
• Provide personalised product recommendations based on customers’ needs.
• Explain product features, benefits and correct usage clearly and confidently.
• Deliver professional, friendly and customer-focused service.
• Maintain accurate customer records and follow established procedures.

Requirements

• Advanced English proficiency, with C1 level or above recommended.
• Experience in cosmetics or skincare retail, beauty advisory or a related field
• Ability to explain product information clearly and recommend suitable solutions.
• Strong communication and problem-solving skills.
• Customer-oriented mindset and a professional approach.
• Attention to detail and willingness to learn.

Benefits

• Competitive remuneration package.
• Private health insurance.
• Permanent employment contract.
• Full training to prepare you for the role.
• Opportunity to work with an international team and support the US market.