In this role, the Engineer will be responsible for performing preventative maintenance, troubleshooting equipment issues, and completing repairs across guest rooms, public spaces, and back-of-house areas. This position requires a proactive, hands-on professional who takes pride in ensuring all hotel systems operate efficiently while supporting a safe and welcoming environment for both guests and team members.
The ideal candidate will have a strong understanding of general maintenance practices, including HVAC, plumbing, electrical, and mechanical systems, along with the ability to respond promptly to maintenance requests and operational needs.
Requirements
Must have a comprehensive knowledge of maintenance duties and tasks.
Must have a comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors.
Ability to accurately report information.
Ability to follow all hotel's policies and procedures.
Pushing, bending, stooping, upward reaching, manual dexterity. Hearing, writing, typing.
Minimum pulling of 50 pounds.
Assist with maintaining hotel, performing minor and routine painting, plumbing, electrical wiring, and other related maintenance activities.
Replace air conditioner filters.
Tend, air conditioners, cooling towers and boilers to provide heat, cool air, and hot water for guests.
Maintain standards of quality guest service.
Respond and resolve guest requests, complaints, or questions in a courteous and timely manner.
StepStone Hospitality specializes in management for full service hotel and restaurant operations. Our mandate is to create asset value for owners through a customized, hands-on philosophy. This is particularly true for both branded and independent operations including urban boutique hotels, resorts, and destination restaurants and bars. Our associates maintain a balanced focus between revenue enhancement, margin expansion and guest satisfaction.
StepStone Hospitality was formed in response to requests by institutional and private owners to provide third-party management for upscale hotels, resorts and restaurants. StepStone Hospitality’s team provides a unique combination of strong, hands-on operations, world-class strategic asset management, and food and beverage expertise, generating the highest possible investment returns during all phases of the economy. A major element of our overall strategy is always, of course, to surpass both guest and owner expectations.
