Job Description

Engineering Technician- Level 3+

Ocado Logistics - Tamworth

Permanent- Competitive Salary on offer

Why Ocado?

Here at Ocado Logistics, it’s our mission to provide an outstanding customer experience for our partners, developing groundbreaking technology, opening multiple sites at an accelerating rate and engaging in exciting new business partnerships around the world - changing the way the world shops, for good.

We are the beating heart of our UK business and comprise a network of cutting edge warehouses and offices across the country that ensure that we optimise the experience and use our proprietary technology across the supply chain to deliver an exceptional shopping experience. At the same time delivering bags of possibilities for our employees and a career that will ensure no two days are ever the same.

About the role:

We wouldn’t be able to positively impact the way the world shops without our passionate team members - who keep our business running, our vans delivering, our customers' products picked and packed and our proprietary technology operating at optimum levels. Both behind the scenes within the warehouses and across the front end of the customer experience which means we now have an opportunity for an Engineering Technician to join the team.

We’re looking for an experienced, hands-on Engineering Shift Technician to join our Engineering Operations team at CFC Dordon. This is a fast-paced, automated environment where every day brings a new challenge and your ability to react quickly, think on your feet and adapt will make a real difference.

You’ll be at the heart of a 24/7 operation, working closely with Inbound, Outbound and wider support teams to keep our facility and MHE automation performing at their best. This is a role for someone who enjoys variety, thrives under pressure and takes pride in being reactive, dynamic and solutions-focused.

The role operates on a Panama shift pattern, offering a competitive salary and benefits package.

What you’ll be doing:

As an Engineering Shift Technician, you’ll play a critical role in maintaining site performance by:

• Carrying out reactive and planned maintenance across the site in a busy, ever-changing environment
• Rapidly diagnosing equipment breakdowns and carrying out effective repairs to restore operations
• Responding to live issues as they arise — no two days will ever be the same
• Working cross-functionally to identify opportunities to improve machine reliability on existing and new equipment
• Analysing performance data to identify trends and deliver practical solutions that improve MHE performance
• Attending training sessions to continuously develop your technical capability
• Keeping accurate records of maintenance activity, parts usage, training and repairs using computerised systems
• Working safely at all times and proactively raising any health & safety concerns with line management

About you:

You’re a reactive, adaptable and driven technician who enjoys variety and thrives in a high-energy environment.

You’ll bring:

• Electrical or mechanical engineering experience, ideally within an FMCG or automated logistics environment
• NVQ 3 apprenticeship or equivalent
• A natural problem-solving mindset, with the ability to analyse faults and implement effective solutions
• Strong technical capability across automation hardware and software
• Experience of both reactive and preventative maintenance
• An organised, reliable team player with excellent communication skills
• Confidence using computerised maintenance systems for jam reports and maintenance logs
• A strong commitment to working safely and maintaining high H&S standards
• English language skills equivalent to B1 CEFR or above

While full training will be provided during your first three weeks, prior experience in an automated warehouse or logistics environment would be an advantage

What you can expect to receive in return -

At Ocado we believe in a workplace where everyone feels valued and supported, so you’ll find a safe and collaborative atmosphere that is as fresh as our product as well as an award winning recognition programme and benefits package that includes a healthy work-life balance, extensive healthcare coverage, competitive salaries, and exclusive employee discounts.

Clear progression paths available at all levels within our team. We've seen many individuals successfully advance from technical assistant to technician, then to engineer, and ultimately into management roles.

Join Ocado Logistics today and become a part of a culture that wholeheartedly values and supports your well-being throughout every stage of your career.

Pension Plan: Secure your future with our pension scheme, featuring up to 7% employer contribution matching.

Financial Protection: We offer Income Protection and Life Insurance for financial security.

Wellbeing Support: Access dedicated apps and an Employee Assistance Programme for holistic well-being.

Private Medical Cover: Rest easy with comprehensive private medical insurance.

Generous Leave: Growing after 5 years, with an option to buy more.

Family-Friendly: We support your family with maternity, adoption, shared parental leave, and paternity leave.

Share Schemes: Join exciting share plans to participate in our success.

Lifestyle benefits: Our benefits platform includes a Cycle to Work scheme, car salary sacrifice, and much more.

Shopping Perks: Enjoy a 15% discount on Ocado.com and savings at popular retailers, days out, and restaurants.

We are committed to equality, diversity and inclusion and welcome applications from all suitably qualified candidates. We do not discriminate on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. We are happy to discuss reasonable adjustments to support you through the recruitment process.

We are proud to be a Disability Confident employer, prioritising inclusivity and equal opportunities for all individuals, ensuring a supportive and accessible workplace for people with disabilities. So, whatever your background or story, you’ll find a home at Ocado Logistics.

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