Job Description

Company Description

Sea Village Resort (Kailua-Kona, HI)

VI Resorts by Westgate, North America's largest owner-controlled timeshare and vacation club, operates Sea Village Resort, situated on the Big Island. Sea Village offers an oceanfront resort located on the sunny, dry side of the island in Kona. Units recently remodeled include fully equipped kitchens and a seaside pool, and the laid-back location features black lava fields and beach life with stunning ocean views. As part of Westgate Resorts, recognized by U.S. News as one of the Best Companies to Work For, you’ll be joining a team committed to excellence and creating unforgettable vacation experiences, and supporting your career growth where you are or at 60+ resorts across the company.

Job Description

Bring your skills to a team where your work makes a difference every day! As an Engineering Technician, you will play a key role in keeping our resort operating smoothly, safely, and efficiently. From troubleshooting everyday challenges to tackling hands-on projects, your expertise will help create the comfortable, memorable experiences our guests expect from VI Resorts by Westgate.

As a Engineering Tech, you will:

• Complete a variety of maintenance projects, guest requests, preventive maintenance, and property improvement tasks.
• Perform general repairs, including painting, caulking, wall touch-ups, and minor property maintenance.
• Troubleshoot and repair plumbing issues, including drains, toilets, tubs, showers, faucets, and sinks.
• Maintain lighting and basic electrical systems, including replacing bulbs and checking voltage.
• Install and troubleshoot TVs, remotes, appliances, and other in-room equipment.
• Use resort systems and software to track, update, and complete maintenance requests and assigned tasks.
• Safely operate hand tools, power tools, lifts, scaffolding, and other equipment while following PPE and safety standards.
• Identify potential safety hazards and take proactive steps to help maintain a safe environment for guests and team members.
• Deliver exceptional guest service by responding promptly and professionally to maintenance concerns and communicating effectively with guests and team members.
• Support overall resort operations through teamwork, inventory assistance, special projects, and other duties as assigned.

Qualifications

• High school diploma or equivalent required.
• 0–1 year of hands-on maintenance or skilled trades experience, preferably in a resort, hospitality, or commercial environment.
• Valid driver’s license maintained in good standing.
• Self-motivated and dependable, with strong attention to detail and a hands-on approach.
• Strong communication and interpersonal skills for positive interactions with guests, team members, and leadership.
• Ability to adapt quickly, prioritize tasks, and stay focused in a fast-paced environment.
• Strong problem-solving skills and the ability to work independently or as part of a team.
• Ability to meet deadlines and handle multiple maintenance priorities effectively.
• Commitment to providing professional, responsive guest service.
• Ability to regularly lift, push, pull, or move 50+ pounds as required for the role.

Additional Information

Why Westgate?

• Comprehensive Health Benefits – Medical, Dental, and Vision Coverage
• Paid Time Off – Vacation, Sick, and Personal Time to Recharge
• Paid Holidays
• 401(k) with Generous Company Match to Support Your Future
• Daily Pay – Access Your Earnings When You Need Them
• Family-Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance
• Wellness Programs to Support Your Well-Being
• Flexible Spending Accounts (FSA)
• Tuition Assistance to Help You Grow Your Career
• Military Leave
• Employee Assistance Program (EAP) – Support When You Need It Most
• Life, Disability, Accident, Critical Illness, and Hospital Insurance
• Pet Insurance for Your Furry Family Members
• Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
• Low-Cost Gym Membership
• David A. Siegel Legacy Scholarship – One scholarship of up to $40,000 is awarded each year to one eligible dependent of a current Team Member.
• Career Growth and Advancement Opportunities
• Community Involvement – Give Back and Make an Impact

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying. This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.