Job Description

We are the Tech & AI group within Monday’s Customer organization, building the “Agentic OS” - a unified agent architecture that delivers enterprise-level service through AI.

As the Engineering Team Lead - Agentic System, you will own the Data, Knowledge, and Context layers that power our agents. This is the most senior engineering role in the group, responsible for translating agentic strategy into scalable, production-grade systems.

You will partner closely with Product to build the orchestration engine behind our AI agents, enabling true state-awareness and persistent memory across agents

About The Role

• Own the architecture and roadmap of the Knowledge & Context platform
• Build scalable data ingestion pipelines (Gong, Slack, internal systems, etc.)
• Lead the development of our state-awareness and memory infrastructure
• Design orchestration and middleware for multi-agent collaboration
• Manage and mentor a high-performing, AI-native engineering team
• Serve as the technical authority in cross-functional decision-making

Requirements

• 3 years of experience leading engineers while remaining deeply technical
• Strong background in platform engineering, distributed systems, and data pipelines
• Hands-on experience with RAG at scale and LLM orchestration frameworks (LangChain, LangGraph, or similar)
• Proven track record of taking AI products from prototype to production
• Ability to translate complex architecture into clear execution plans
• Business-oriented mindset with strong Product partnership

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Our Team

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