Job Description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

We invite you to start a career at the new Four Seasons Private Residences at 706 Mission Street. New to the Four Seasons portfolio and new to the City of San Francisco, this stand alone residence contains 146 private residences that have wowed many with their spacious living and distinctive elegance. This unique building offers unique and customizable offerings for only our Residents. We are searching for individuals with the right skills, the right attitude, and a passion for providing the very best in service.

We Offer Excellent Benefits Including:

• Position wage is $48
• Generous medical, dental & vision insurance plans for the employee and dependents
• 401K Retirement plan with matching
• 8 weeks of New Parental Leave Pay
• Paid holidays, vacation, and sick pay
• Lunch Stipend
• Complimentary accommodations at Four Seasons Hotels & Resorts worldwide
• Complimentary dry cleaning

The Role - Overview

The Engineering Supervisor is responsible for supporting the Engineering Manager. Overseeing the day-to-day operation of the Engineering Department. The Engineering Supervisor assists in all aspects of hotel and building maintenance including electrical, plumbing, steam, gas, fire & safety, HVAC, refrigeration, interior, paint and decorating, and respond to inquiries and problems in an efficient, courteous, and professional manner to achieve maximum customer satisfaction while complying with all Four Seasons’ policies. This person will have strong leadership, interpersonal and analytical skills. Please see below for essential functions.

Essential Functions

• Respond to Resident support needs with the highest level of timeliness, hospitality and professionalism.
• Ensure timely and quality-driven completion of service requests, Preventive Maintenance Program tasks and various engineering related projects through supervision, guidance and technical support of subordinate Engineering Team Members.
• Assist in the training, coaching, supervising, scheduling, and planning of activities of maintenance department staff.
• Participate in the employee performance reviews process.
• Assist in planning and implementing procedures, systems and controls to ensure an efficient maintenance department.
• Understand and interact with Fire/Life Safety features of building on a daily basis.
• Conduct inspections of fire/life-safety and other critical systems as necessary.
• Respond to all emergency conditions such as fires, power failures, floods, leaks, etc.
• Directly supervise staff in carrying out work schedules as well as spot checking to verify quality and employee performance.
• Maintain logs on movement of stock items and tools.
• Maintain par stocks and the distribution of items.
• Ensure timely and accurate sub meter, chemical treatment, and engine room log
• Handle the purchasing of equipment replacement parts and repairs. This includes contacting vendors for best prices, writing purchase orders, receiving goods, and completing projects.
• Ensure that work order/request system is properly executed and that items from the logbook are followed up on when necessary.
• Assist in developing and updating comprehensive departmental policies and manuals.
• Ensure that all meter readings on gas, electricity, water and domestic steam and water are taken and reviewed for consumption.
• Assist in compiling a monthly consumption report on gas, electricity, water and domestic steam and water.
• Train and drill the Team on fire life safety systems, valve locations and other emergency procedures that involves the department.
• Ensure effective communication and good relations between the Engineering department and other departments in the Resort and Residence.
• Prepare and follow through on any projects as outlined by senior management.
• Ensure all areas of the Property and Residences are patrolled and inspected on a regular basis

Qualifications & Experience

• High school education or equivalent experience.
• Trade school certification in mechanics, refrigeration etc.
• A minimum to two to five years of employment in the related position with Four Seasons or similar environment.
• Requires a working technical knowledge of general building maintenance. Working knowledge is generally learned on-the-Job or through a series of professional certifications.

What to Expect:

• Market-leading pay and benefits (Medical, Dental, Vision and Retirement Savings Plan)
• 401(k) Retirement Plan
• Complimentary Accommodation at other Four Seasons Hotels and Resorts
• Be yourself and become a member of a work family that cares about you and invests in your development
• Elevate your craft here and abroad! Seasonal “Task Force” opportunities are available
• Employee engagement at all levels, where your thoughts and ideas are not only heard but actioned
• Paid holidays, vacation, and sick days
• Culinary, retail and wellness experiences at special rates
• … and so much more!

If you are interested in applying for this position, please click on the APPLY button, attach your resume and cover letter in Word and/or PDF format.

To apply, please complete the questionnaire and attach your Resume/CV. If you are a qualified individual with a disability or disabled veteran and need a reasonable accommodation to use or access our online system, please contact our People + Culture Office at people.and.cul.sfr@fourseasons.com

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website: EEOC is The Law.

We look forward to receiving your application!

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal