Job Description

Engineering Student, Network & Solutions Processes

As the Engineering Student, Network & Solutions Processes, you’ll have the opportunity to gain hands-on experience supporting real-world telecommunications engineering teams. This role is ideal for a student who is curious about how complex networks are designed, built, and delivered, and who enjoys understanding how work gets done and identifying opportunities to make it even better.

Working alongside engineers and cross-functional teams, you'll help document, analyze, and improve the processes used to design and implement modern internet and access technologies. Along the way, you'll build valuable experience in engineering environments while developing practical skills in process improvement, collaboration, and technical documentation.

What You'll Learn
During your co-op term, you'll gain hands-on experience supporting engineering teams and learn how telecommunications networks and services are designed and delivered. You'll have the opportunity to:
• Learn how engineering teams collaborate across design, implementation, and operations
• Develop skills in process mapping, workflow improvement, and technical documentation
• Gain experience translating complex information into clear, practical processes
• Build professional communication and collaboration skills
• Work with industry tools, including Microsoft Visio, to create process maps and workflow diagrams

What You'll Be Doing
With mentorship from experienced engineers, you’ll:
• Document and map current engineering design and implementation processes
• Analyze workflows used by our Solutions Engineering and Access Engineering teams
• Meet with team members across the business to understand how work gets done and identify opportunities for improvement
• Help design and document improved processes and workflows
• Create process maps, presentations, and procedural documentation
• Support teams as new or updated processes are implemented

What We're Looking For
You're an Engineering student who is curious, analytical, and interested in understanding how things work and how they can be improved. We're looking for someone who:
• Is currently pursuing a bachelor’s degree in engineering
• Computer, Electrical, Industrial, or Mechanical Engineering preferred
• Coursework or an interest in telecommunications, networking, or process improvement is an asset
• Enjoys problem-solving, analysis, and continuous improvement
• Communicates clearly and is comfortable asking questions and working with a variety of people
• Can work independently while contributing as part of a team
• Has strong attention to detail and enjoys organizing information and creating clear documentation

The following experience is an asset, but not required:
• Exposure through coursework, projects, or personal interest to technologies such as DOCSIS, PON, network switching, wireless networking, IPTV, SIP/Unified Communications, or DWDM

About Eastlink
Eastlink is proudly family-owned and headquartered in Halifax, Nova Scotia. After more than 50 years, we’ve grown from a small-town startup into one of Canada’s Best Managed companies without losing our entrepreneurial edge. We move fast. We try new things. We care about doing right by our customers, and we’re not afraid to take a different approach to make that happen.

Why Work with Us
We could say we’re not your typical telecom, but what makes us different is how we operate day to day. At Eastlink, we’re a tight-knit team all working toward common goals. We’re big enough to do meaningful work, but small enough that you can actually make your mark. You won’t get stuck waiting for layers of approval or years of tenure to make an impact! We believe in getting involved, speaking up, and figuring things out together. We’re always listening, learning, and adapting because our customers (and our people) expect us to. And just like we invest in our network, we invest in you, with intention and for the long run.

We’re committed to building a workplace where everyone feels they belong. We embrace diversity, inclusion, equity, and accessibility throughout all levels of the organization and encourage members of equity groups to self-identify during the application process. Need an accommodation during the hiring process? We encourage you to reach out and let us know how we can support your participation.