Job Description

JLL is seeking a skilled Shift Leader to join our Workplace Management team, providing critical building operations and engineering support for a prestigious multi-media headquarters at our London Bankside location. This role is essential to maintaining optimal building performance and ensuring exceptional workplace experiences for our client's employees and visitors.

• Collaboratively working as a key member of the account-based engineering team.
• Operate all MEP systems within the facility in a competent, effective and efficient manner. Making recommendations for improvement and providing concise technical reports when required.
• Ensure that Specialist Vendors service visits are completed effectively, and the quality of their work has been inspected and recommendations are communicated to the Duty Shift Leader/Engineering Manager.
• To provide backup as engineering shift relief cover in the event of annual leave, training or other absence within the engineering team.
• Lead building power downs annually, will require AP appointment once successful in 3 month probation period, to carry out functional switching as duty appointed engineer
• Contribution and highlighting engineering risk and reporting on critical systems availability daily.
• Attend Weekly Team meetings and Quarterly Team Meetings when scheduled.
• Maintaining site spares, including auditing of stock levels. Procuring spares from suppliers if required.
• Support the compilation of critical incident & near miss reporting and after-action reviews.
• Reviewing and preparing MOP’s, SOP’s and EOP’s, as well as proactive participation through relevant EOP scenario drills (BEST or MOCK Drills).
• Actively contribute to continuous improvement of safe systems of work, ensuring compliance with relevant HSE policy and procedures. Including TBT’s and Near Miss/Good Catch Reporting.
• Maintain minimum levels of resourcing, arranging suitable cover for any annual leave. In line with account procedures.
• Liaise with the supply chain, when ordering M&E components for remedial/corrective works.
• Undertake Site Specific Technical Assessments/General Technical Assessments & Skills Gap Analysis at intervals defined by INTEGRAL/JLL/Omnicom.
• Take ownership of areas (including all plant rooms) under INTEGRAL control, ensuring they are brought up too and maintained to the required show site standards.
• Evaluate and escalate any potential risks, with an assessment of impact, probable causes, and mitigation opportunities.
• Complete Reactive, Planned & Corrective Work Orders in line with SFG20/NGM and ensure reliability of assets through excellent standards of maintenance delivery
• Accurate completion of all Corrigo Work Orders that have been allocated for completion by the CMMS. Including accurate capture of time spent on tasks and clear/concise details of works undertaken. With no errors input onto the system
• Efficient and Effective completion of Corrigo Work Orders that have been allocated, ensuring that Work Orders have been acknowledged and completed within SLA.
• Liaise with the supply chain, when ordering M&E components for remedial/corrective works.
• Proactively attend nominated training courses as identified by INTEGRAL management in line with the account training matrix
• Complete all responsibilities in line with the site-based MEP responsibilities matrix.
• Alarm Response and Escalations for all critical alarms when on duty
• Active participation in the site ONWH escalation and support of the 24/7 operation (On-Call)
• Escalation of Specialist Vendor performance issues, detailing accurately the areas of performance concerns.
• Effectively undertake mechanical reactive and corrective tasks on associated mechanical systems.
• Responsible for safe operation of Mechanical Systems onsite (Mechanical Systems AP)

Personal Specification:

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• Electrical/Mechanical Engineering apprenticeship or similar
• C&G Pts. 1 & 2, equivalent or exceeds.
• 18th Edition IEE: Wiring and Installation
• C&G 2391 test and inspection; BS 7671:2001 for inspection, testing and certification
• IOSH Working Safely (Or NEBOSH equivalent)
• IPAF (Combined)
• L8 Awareness Training
• Excellent communication skills and the ability to deal with all levels of staff/management/customers.
• Enthusiasm and Proactive in achieving the highest standard of operation.
• Have good IT and report writing skills (Outlook, Word, Excel, Power Point)
• Ability to work under pressure whilst remaining calm, clear thinking and able to deliver the required services to the client within given time constraints.
• Individuals who can demonstrate commitment and previous experience; but not meet all the required technical qualifications may be considered subject to Operations Directors approval.
• Demonstrate a willingness to attend on and off-site training, this may require nights away from home due to the nature of the specialist training such as LV Authorised Person Training and/or Mechanical Authorised Person Training
• A high level of initiative, with drive to continuously improve the operation.
• A smart presentable professional appearance
• Ability to comprehend and act upon both verbal and written instructions
• Integrity, honesty and punctuality is also expected
• Reliable Team Player, who works effectively to achieve common goals.