Engineering Manager - Loyalty (17313)
We’ve landed! When it comes to innovation and achievement, there are few organisations with a better track record. Join us as we embark on an ambitious journey, evolving our digital commerce platforms and building scalable, resilient, and innovative foundations that enable seamless customer experiences across web, mobile, and connected channels.Finding brilliant tech talent is vital to the future of easyJet. With opportunities to work across the technology that powers our app, website, and other digital touchpoints, you’ll help connect over 100 million customers to thousands of their favourite destinations!Located in the One Parc Central building in Sant Martí, with hybrid working available, we’re looking to connect with Product, UX, and Software Development professionals who share our passion for making an impact and helping people all over Europe Get Out There. Apply now and be a part of easyJet’s first digital hub, in the heart of Barcelona!easyJet is building a new customer retention programme designed to enhance customer engagement, reward repeat spends and create new commercial opportunitiesAs an Engineering Manager within the eCommerce Customer Retention team, you will provide leadership and technical stewardship across multiple engineers in squads within a defined Mission. You will be responsible for the overall design and accountable for upholding engineering standards, ensuring the delivery of robust, secure, scalable, and high-performance systems. Your role will involve guiding teams towards technical excellence, fostering a culture of continuous improvement, and driving high performance across all aspects of software development.Working closely with Product Managers, Agile Delivery Managers, Enterprise Architects, and the Chapter Lead for Software Engineering, you will ensure engineering standards are upheld, guide complex technical solutions, and align strategy, approach, and principles across the Mission. By championing best practices, modern architectures, and innovation, you will build solid foundations for a retention programme spanning easyjet.com, our mobile app and easyJet Holidays.What you’ll be doingOwn the Mission technical vision, strategy, and roadmap, ensuring alignment with business objectives and platform standardsTake accountability for the technical delivery and execution of the technical vision and strategy across multiple squads within a Mission, ensuring alignment with objectives and platform standardsFoster a high-performance culture within squads, promoting collaboration, accountability, and continuous improvementWork in partnership with Product Managers to define outcomes and priorities for squads, while maintaining platform integrity and architectural excellenceLead the design, architecture, and development of scalable, reliable, and high-performance software systems, including system design, technology selection, and overall architectureCollaborate closely with Agile Delivery Managers, Lead Software Engineers, QE Leads, and Senior Technology Managers to align technical direction, project scope, and roadmaps with Mission objectivesOwn the delivery of key product features, ensuring they meet performance, security, and scalability requirementsEnsure the quality of code delivered across squads, ensuring adherence to best practices and engineering standardsActively contribute to and lead code reviews, providing constructive feedback to continuously improve code quality and team capabilityUtilise metrics and feedback loops to monitor team performance, identify areas for improvement, and drive the continuous development of high-performing engineering teamsMentor and provide guidance to junior and mid-level engineers, fostering a culture of continuous learning and improvementStay informed of industry trends, emerging technologies, and methodologies, applying insights to improve software development practices and platform capabilities
What you’ll bring to the teamAbility to link technical strategy and architectural decisions to measurable outcomes, including feature performance, platform reliability, and customer impactExtensive software engineering experience with proven capability to lead complex projects and collaborate across cross-functional teams.Proven experience integrating SaaS platforms into complex technology environments, and the ability to work closely with external technology partners and vendors to achieve business outcomesStrong proficiency in one or more programming languages and modern software development frameworks such as C#, Typescript and NodeJSDemonstrated expertise in cloud platforms (including AWS), with a strong understanding of cloud well-architected pillars such as security, reliability, performance efficiency, cost optimisation, and operational excellenceDeep knowledge of modern design patterns and architectures, including APIs, event-driven architectures (EDA), microapps, front-end frameworks, and app technologies, with experience applying these in eCommerce environmentsFamiliar with integrating customer retention platforms, MarTech ecosystems or personalisation engines Experience using measures such as DORA metrics, release frequency, incident response, and system recovery to drive delivery improvementsExtensive experience in observability, leveraging tools for monitoring metrics, telemetry, alerts, and logs to ensure system reliability and performanceAbility to coordinate multiple squads, manage dependencies, and align delivery across MissionsProven ability to embed robust security and compliance controls by working closely with Security Architects and InfoSec teams, ensuring alignment with organisational standards and regulatory requirementsExperience within large-scale eCommerce or high-transaction technology environments is advantageousFamiliarity with modern CIAM solutions and standards (e.g., OAuth2, OpenID Connect, SAML) to ensure secure and seamless customer authentication and authorisation across platforms.
What we can offer youCompetitive base salaryUp to 20% bonus25 days holidayBAYE, SAYE & Performance share schemes7% pensionLife AssuranceFlexible benefits package(Work Away) enabling you to work abroad for up to 30 working days per year.Excellent staff travel benefits
Information Technology (IT)
Spain-Barcelona-One Parc Central Carrer del Marroc, 33 08018 Barcelona Sant Mart
Information Technology (IT)
Full-time
22/10/2026, 10:59:00 PM
We’re on a mission to make low-cost travel easy. Whatever your role, you’ll connect millions of people to what they love using Europe’s best airline network, great value fares, and friendly service.
And to help us get there we’ll give you everything you need to make a personal impact on our growing business. We believe in sharing new opportunities, stepping up to challenges, and supporting each other with our Orange Spirit.
Get ready to make a difference. Make it easyJet.
