Job Description

About Us:

A global SaaS leader for seamless digital document workflows, Nitro offers a suite of solutions for PDF, eSigning, identity verification and analytics supported by a best-in-class customer success and change management team. With more than 3 million licensed users and 13,000+ business customers across 157 countries, we serve 67% of the Fortune 500.

How We Work:

We aim to create an environment where talented individuals are empowered to excel. How we collaborate, innovate, and engage with one another is important to us. Our work is driven by 5 key principles:

• One team, One mission
  Our collective dedication to Nitro's mission defines us. Together, we are building an environment where everyone feels like a valued part of something bigger than themselves.
• Own it
  We take full ownership of our actions and decisions. We empower one another to lead with confidence, creativity, and a solutions-focused mindset.
• Accountable to our customers
  We are dedicated to our customers and take our commitments seriously. We do what we say we are going to do.
• Excellence in execution
  Driven by passion and precision, ​we exemplify excellence in our delivery with innovative, top-quality results.
• Be bold, fail fast, learn faster
  We learn as we grow, dare to try, ​and bravely question. We are not chasing perfection but forever iterating towards it.

These guiding values shape our approach to work, fostering a culture where everyone is inspired to contribute their best.

The Role:

We are seeking an experienced, driven, and customer-focused Engineering Manager to lead our team of skilled engineers in the development and delivery of Nitro's Sign product, API and integrations.

The ideal candidate will have a relentless focus on delivering an exceptional user experience, have a strong technical background, proven leadership abilities, and experience in managing teams operating under Agile and Scrum frameworks. You will play a pivotal role in driving team performance, ensuring high-quality software delivery, and fostering a collaborative and innovative engineering culture.
 
Key Responsibilities

• Lead, mentor, and inspire a team of front-end, back-end and QA engineers, taking accountability for delivery across your team.

• Actively foster a high bar for engineering excellence with a culture of continuous improvement, collaboration, and accountability.

• Encourage and enable a customer-centric mindset within the team, working closely with our product and partner teams to develop solutions that exceed our customer expectations.

• Support professional growth through regular feedback, coaching, and performance reviews.

• Partner with senior engineers in your area to drive technical initiatives that raise the bar for our engineering practices.

• Lead communication with stakeholders from other teams, creating focused space for engineers to do their best work.

• Collaborate with the wider engineering organisation to contribute to and improve company-wide best managerial and technical practices and standards.

• Champion and implement modern development practices and workflows to maximize team efficiency and transparency, using metrics to identify process improvements and make data driven decisions.

• Align engineering efforts with business goals, product vision, and technical strategy.

• Proactively identify risks, dependencies, and mitigation plans.

 
Required Skills and Qualifications

• 3-5+ years as an Engineering Manager in a software development environment with direct experience leading cross functional teams.

• Strong understanding of application development and release management.

• Experience working on APIs and enterprise integrations is a plus.

• Track record of shipping user focused applications and products.

• Hands-on experience with modern development practices such as CI/CD, unit testing, and version control (Git).

• Proven experience leading teams using Agile and/or Scrum methodologies.

• Ability to quickly build trust, motivate, mentor, and develop high-performing teams.

• Strong communication, organizational, and decision-making skills.

• Ability to work with a diverse set of teams and individuals with various working styles to drive clarity, make decisions and simply get things done.
• Experience working cross-functionally with Product, Design, QA and marketing teams.

Why Nitro?
Along with our regular benefits and programs (including health, dental, vision, and retirement as standard), we are also very proud to offer a few additional initiatives to future Nitronauts:

Hybrid Work
Our team embraces the hybrid work model, appreciating its blend of flexibility and structure. We combine three days of in-person collaboration at our global offices in Toronto, Dublin, Antwerp, Porto, and Melbourne with the convenience of two days of remote work each week.

Benefits:
Nitro provides all employees with a comprehensive benefits package that includes health insurance, dental and vision coverage, and wellness perks. We also offer pension/401k matching, along with many other country-specific benefits.

Nitro strongly encourages applications from everyone regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status. We provide an accessible candidate experience and invite you to request any accommodations or adjustments throughout the interview process and beyond.

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