Job Description

Key Responsibilities

Engineering Operations

• Oversee the day-to-day maintenance and engineering operations of the hotel.
• Ensure all electrical, mechanical, plumbing, HVAC, kitchen, laundry, and fire safety systems function efficiently.
• Monitor preventive maintenance schedules and ensure timely completion.
• Respond promptly to maintenance requests and operational breakdowns.
• Ensure all guest rooms and public areas are maintained to hotel standards.

Preventive Maintenance

• Develop and implement preventive maintenance programs.
• Conduct routine inspections of hotel facilities and equipment.
• Minimize equipment downtime through effective maintenance planning.
• Maintain records of maintenance activities and equipment history.

Team Management

• Supervise engineering associates and external contractors.
• Conduct departmental briefings and training sessions.
• Ensure proper staffing, scheduling, and task allocation.
• Promote teamwork, discipline, and professional conduct within the department.

Safety & Compliance

• Ensure compliance with fire, life safety, health, and environmental regulations.
• Maintain all statutory certifications, licenses, and documentation.
• Conduct emergency drills and safety inspections regularly.
• Ensure proper handling and storage of tools, chemicals, and equipment.

Energy Management

• Monitor utility consumption and implement energy-saving initiatives.
• Maintain efficient operation of electrical and water systems.
• Support sustainability and cost-control initiatives.

Financial & Administrative Responsibilities

• Prepare departmental budgets and control maintenance expenses.
• Maintain inventory of engineering tools, equipment, and spare parts.
• Coordinate with vendors for quotations, AMC services, and repairs.
• Ensure proper documentation, reports, and service records are maintained.

Guest Service

• Ensure prompt resolution of guest maintenance complaints.
• Coordinate with operational departments to minimize guest inconvenience during repairs.
• Support overall guest satisfaction through efficient facility management.

Required Qualifications

• Diploma or Degree in Engineering (Electrical/Mechanical preferred).
• Minimum 4–6 years of engineering experience in hospitality operations.
• Previous supervisory or managerial experience preferred.
• Strong knowledge of hotel maintenance systems and equipment.
• Familiarity with fire & life safety systems and statutory compliance.