Job Description

fal is the generative media ecosystem powering the next generation of AI products. We build the infrastructure, tools, and model access that teams need to move from idea to production, and do it at scale without compromise. For developers and enterprises, fal is the foundation that makes generative media not just possible, but practical: a unified platform where high-performance inference, orchestration, and observability come together to unlock new categories of AI-native products.

As generative media reshapes industries across a market projected to grow by hundreds of billions over the next decade, fal is becoming the ecosystem that ambitious teams build on.

About the role

We're hiring an Engineering Manager to build and run Fleet Reliability: the function that keeps every GPU node we own provisioned, validated, and alive.

The fleet is about to 10x. You'll hire the team, set the bar, write the playbooks, and own the operating model.

You're a fit if you've:

• 7+ years in infrastructure, software, or SRE, with 2+ years leading
• Run a fleet reliability or hardware ops team in production
• Built SRE fundamentals into a team from scratch: incident management, postmortems, observability, change management
• Pushed teams toward automation over toil

Who you are:

• Player-coach.
• Process-oriented without being bureaucratic
• Allergic to toil. Every recurring problem is an automation opportunity
• Carry the pager yourself before asking your team to

Responsibilities:

• Build and lead the Fleet Reliability team: hire, develop, retain
• Own 24/7 coverage for node provisioning, validation, and triage
• Drive the automation roadmap: event-driven remediation, self-healing, observability
• Define and enforce the SLAs that keep production GPUs serving traffic
• Set the culture: how the team keeps score, how they communicate, how they grow