This position is posted by Jobgether on behalf of a partner company. We are currently looking for an Engineering Manager, Customer Studio in Canada.

This role sits at the intersection of engineering leadership, product execution, and data-driven innovation within a rapidly scaling SaaS environment. You will lead a high-impact engineering team building a no-code customer activation platform that enables marketers and operators to turn warehouse data into real-time campaigns and insights. The work spans areas such as data infrastructure performance, audience segmentation, experimentation, and AI-powered workflow enhancement. As a people manager and technical leader, you will shape both the roadmap and the execution quality of a product that represents a significant and fast-growing portion of the business. This is a highly visible role where your decisions directly influence product velocity, reliability, and customer success. The environment is fast-paced, collaborative, and deeply focused on building scalable systems that unlock value from complex data ecosystems.

• Lead and grow a high-performing engineering team responsible for the development and evolution of a no-code customer data activation platform, ensuring alignment with product strategy and business priorities.
• Own technical roadmap execution, balancing speed and quality while driving delivery of key product features across areas such as data activation, segmentation, and analytics.
• Improve engineering velocity by removing bottlenecks, refining development processes, and fostering a strong culture of ownership and accountability.
• Ensure system reliability and operational excellence by strengthening incident management practices, reducing production issues, and improving system resilience.
• Partner closely with Product, Design, and Data teams to define requirements, evaluate trade-offs, and shape long-term technical direction.
• Lead recruiting efforts for the team, including hiring strategy, candidate evaluation, and building a strong pipeline of high-impact engineers.
• Mentor and develop engineers, supporting their growth while fostering a collaborative, high-performance culture.

Requirements

• 7+ years of experience in software engineering, with at least 2+ years in engineering management roles within a SaaS or data-driven product environment.
• Strong technical background in distributed systems, data platforms, or backend infrastructure, with the ability to engage deeply in architectural decisions.
• Proven track record of leading teams that build and scale customer-facing products in fast-paced, high-growth environments.
• Experience balancing product delivery with operational excellence, including reliability, observability, and incident response.
• Strong people leadership skills with demonstrated success in hiring, mentoring, and developing engineering talent.
• Ability to collaborate effectively with cross-functional stakeholders and translate business needs into technical execution plans.
• Comfortable working in ambiguous environments, making pragmatic trade-offs, and driving clarity across teams.
• Excellent communication and leadership skills, with the ability to influence both technical and non-technical audiences.

Benefits

• Competitive compensation package including base salary and meaningful equity (ISO options)
• Remote-first work environment across North America
• Flexible PTO with emphasis on balance and sustainability
• Comprehensive health, dental, and vision insurance (regional availability)
• 10-year post-termination exercise window for stock options
• Early exercise options for equity
• Strong focus on professional growth and internal mobility
• Opportunity to work on high-impact, data-intensive products at scale

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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