Job Description

Engineering Manager - Agentic Applications

Location: Bengaluru, India | Type: Full-Time | Team: Engineering

Reimagine How The World Communicates with AI

We are building the backbone for the next generation of human communication. Imagine a system that doesn't just transmit voice and video, but understands it in real-time, transcribing, summarizing and retrieving context across millions of concurrent sessions

As an Engineering Manager, you will lead a specialized team of engineers building AI applications on an Agentic AI Platform You will bridge the gap between high-level architectural goals and daily execution, fostering a culture of technical excellence while remaining deeply hands-on with the code.

What You’ll Do

• Team Leadership & People Management: Lead a small, agile team of engineers. You will act as the liaison between individual contributors and management, owning talent reviews, goal setting, and performance management for your team (including setting quarterly goals)

• Active Technical Contribution: Stay actively involved in coding and code reviews You will contribute directly to design and architecture reviews, ensuring the team maintains high standards for code quality and system reliability.

• Mentorship: Provide direct technical guidance to team members and supporting the professional development of junior-to-mid-level ICs.

• Project Execution: Lead specific project teams through planning, task allocation, and progress tracking. You will ensure the team follows AI best practices to deliver on roadmap commitments.

• AI Platform Development: Oversee the development of platform primitives, including retrieval interfaces, sessioning, and RAG-style features (embeddings, retrieval, and structured experimentation) to solve low-latency challenges on live streaming data.

What You Bring

• Experience: Typically 1-4 years of people management or technical lead experience, with a strong background in software development

• Technical Proficiency: Hands-on experience developing cloud-based backend services. Proficiency in Java, Kotlin, Go, or Python is essential.

• AI & Data Foundations: Familiarity with indexing strategies (e.g., OpenSearch/Elasticsearch) and streaming frameworks like Apache Flink, Kafka and AI tools like LangGraph, Vector Embeddings, Prompt Engineering. Exposure to AI cost tracking is a plus.

• Infrastructure Knowledge: Experience deploying code on public cloud services (AWS, Azure) using container technologies like Docker and Kubernetes

• Operational Mindset: A solid understanding of engineering and AI SDLC best practices along with troubleshooting expertise using tools like ELK stack, telemetry tools, etc.

• Soft Skills: Strong communication and presentation skills with the ability to manage employees' concerns during periods of change and growth.

Our Tech Stack

• Languages: Java (Primary), Kotlin, Go, or Python.

• Data/Search: OpenSearch, Apache Flink, Kafka, SQL/NoSQL, and Redis.

• Infrastructure: Kubernetes, AWS, gRPC/HTTP, Service Mesh.

• AI/LLM: RAG frameworks, Vector Databases, and Real-time Inference Runtimes.

Why You'll Love Working With Us

• 🪐You’ll build things that scale globally

• 💬 You’ll work on real problems; scale, efficiency, optimization.

• 🌐 You’ll be part of a global team collaborating with top engineers

• 🏠Hybrid work from our Bengaluru office + flexible hours.

• ❤ Full medical insurance for you and your family.

• 💰 Competitive compensation + performance bonuses

RingCentral is an equal-opportunity employer that truly values diversity.