Job Description

About Zinkworks

Zinkworks partners with leading Telecommunications and Financial Services organizations to modernize legacy systems, migrate mission-critical platforms to the cloud, and engineer AI-driven automation. From OSS transformation to rApp development and network intelligence, our teams simplify complexity and turn it into competitive advantage. Based in Ireland and operating across the EU, UK, and US, Zinkworks combines deep domain expertise with delivery excellence to help clients modernize faster and operate smarter.

The Role

The Engineering Manager plays a critical role in shaping, supporting, and enabling high-performing engineering teams within Zinkworks. This role ensures that employees are supported in their growth, client delivery is executed to a high standard, and organisational values and ways of working are consistently championed. The Engineering Manager is pivotal in fostering employee wellbeing, driving retention and “Building a Community where people can grow and be at their best”.

This is a people-first leadership role. You’ll need enough technical understanding to earn engineers’ trust and support delivery, but you won’t be expected to write code or own architecture decisions.

Key Responsibilities

• Team Leadership & Development: Lead, coach, and support engineering teams, creating an environment that enables high performance, collaboration, ownership, and continuous improvement while actively supporting employee wellbeing and retention.
• Performance Management & Feedback: Provide regular, structured feedback through 1:1s, ensuring performance conversations align with Zinkworks culture, support career progression, and are informed by stakeholder input and delivery outcomes.
• Delivery Enablement: Partner with Delivery Directors to support successful client engagements, ensuring engineering teams are aligned, well-supported, and performing effectively across delivery commitments.
• Quality & Delivery Standards: Work with technical leads and Delivery Directors to promote good engineering practice and make sure delivery meets agreed quality standards.
• Stakeholder Collaboration: Build strong, trusted relationships with Account Managers, Delivery Directors, and client stakeholders through clear communication, collaboration, and proactive engagement.
• Career Progression & Development: Own and maintain Individual Development Plans, support career progression through defined frameworks, and enable learning through L&D programmes and coaching.
• Learning & Capability Growth: Identify skills gaps across teams, support training and upskilling initiatives, and work with L&D to ensure development activities align with organisational and client needs.
• Culture, Values & Ways of Working: Champion Zinkworks principles by embedding teamwork, professionalism, learning, and inclusion into day-to-day operations, while encouraging participation in cultural and engagement initiatives.
• Recruitment & Onboarding: Collaborate with Delivery Directors to define role requirements, participate in interview and selection processes, and support the effective onboarding and integration of new hires.

Essential Skills

• Proven experience managing and developing teams of software engineers or technical professionals
• Strong people management skills, including coaching, feedback, and conflict resolution
• A technical background, with enough understanding of software delivery to support and challenge engineering teams
• Solid understanding of Agile delivery
• Excellent communication and stakeholder management skills
• Experience supporting client-facing delivery environments
• Ability to support and guide career development and progression
• Experience identifying capability gaps and supporting learning initiatives
• Strong organisational, prioritisation, and decision-making skills
• Recruitment and interviewing experience
• Strong alignment with Zinkworks values and a people-first culture

Inclusion & Diversity at Zinkworks

At Zinkworks, we are deeply committed to fostering a culture of diversity, inclusion, and belonging. We believe that our strength lies in the unique backgrounds, perspectives, and experiences of our team members. By embracing an inclusive environment, we empower innovation and collaboration across all levels of our organisation. Based in Ireland, we are proud to support and engage with our local communities through meaningful initiatives that promote equity and opportunity. Our commitment extends beyond the workplace, as we actively contribute to creating a more inclusive and connected society for all.