IHG Hotels & Resorts

Engineering Manager

IHG Hotels & Resorts  •  Republic of India (Onsite)  •  3 hours ago
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Job Description

A Little Taste of Your Day-to-Day

Every day is different, but you’ll mostly be:

Engineering Operations

  • Direct daily engineering activities and ensure the right team is assigned to the right task.
  • Ensure all hotel engineering systems, equipment and facilities operate safely and efficiently.
  • Create a safe, secure and comfortable environment for guests and colleagues.
  • Respond promptly to breakdowns, maintenance requests and operational emergencies.
  • Conduct regular inspections of guest rooms, public areas and back-of-house areas.
  • Ensure preventive and corrective maintenance is completed within agreed timelines.
  • Be flexible and react quickly to ad-hoc requirements where teams need to work together to complete critical tasks.

Building Maintenance

  • Oversee general building maintenance and repairs.
  • Ensure effective maintenance of electrical, plumbing, mechanical and HVAC systems.
  • Support carpentry and civil maintenance requirements.
  • Monitor pumps, motors, generators, electrical panels and other critical equipment.
  • Ensure guest room and public area maintenance issues are resolved promptly.
  • Identify recurring problems and implement corrective actions.

Parts, Supplies & Inventory

  • Maintain adequate engineering parts, tools and supplies.
  • Order required parts and materials in coordination with Purchasing.
  • Monitor engineering inventory and avoid unnecessary stock.
  • Minimise waste and ensure efficient use of resources.
  • Maintain appropriate records of spare parts and engineering equipment.
  • Support the hotel's green and sustainability initiatives.

Team Leadership

  • Lead, coach and develop the Engineering team.
  • Allocate daily duties based on operational priorities and colleague capabilities.
  • Ensure the team follows safe working practices.
  • Provide technical guidance and on-the-job training.
  • Monitor productivity, attendance and performance.
  • Build a flexible and multi-skilled engineering team.
  • Encourage teamwork and a proactive approach to maintenance.

Guest Experience

  • Ensure engineering issues affecting guests are addressed promptly.
  • Coordinate with Front Office and Housekeeping regarding guest room maintenance.
  • Follow up on guest complaints related to engineering.
  • Prioritise guest-impacting issues.
  • Ensure rooms are properly inspected following maintenance work.
  • Maintain a high standard of comfort and functionality throughout the hotel.

Health, Safety & Compliance

  • Ensure compliance with applicable safety, engineering, electrical, fire and environmental requirements.
  • Maintain required statutory licences, certificates and inspection records.
  • Ensure fire and life safety systems are regularly tested and maintained.
  • Promote safe working practices and appropriate use of PPE.
  • Conduct regular engineering safety inspections.
  • Support emergency preparedness and response.
  • Work closely with Security and other departments during emergencies.

Vendor & External Relationships

  • Build strong relationships with contractors, suppliers, guests, regulatory agencies and other external contacts.
  • Manage engineering service providers and contractors.
  • Monitor contractor performance and quality of work.
  • Coordinate AMC and specialist maintenance requirements.
  • Review technical quotations and service reports.
  • Ensure external agencies comply with hotel safety and operational requirements.

Energy & Sustainability

  • Monitor electricity, water, fuel and other utility consumption.
  • Identify opportunities to reduce energy and water consumption.
  • Minimise waste and improve equipment efficiency.
  • Support IHG responsible business and sustainability initiatives.
  • Promote environmentally responsible engineering practices.

Responsibilities

For Holiday Inn Express Goa Morjim, the Engineering Manager will support and lead:

  • Testing and commissioning of MEP systems.
  • Electrical and HVAC commissioning.
  • Plumbing and water system commissioning.
  • STP/WTP readiness.
  • Fire and life safety system testing.
  • Lift/elevator commissioning.
  • Kitchen and laundry equipment commissioning.
  • Guest room engineering readiness.
  • Public area and back-of-house readiness.
  • Snagging and rectification.
  • Preventive maintenance programme implementation.
  • Engineering SOPs and checklists.
  • Engineering inventory and spare-parts planning.
  • AMC and service contract finalisation.
  • Recruitment and training of Engineering colleagues.
  • Statutory inspections and certifications.
  • Contractor and consultant coordination.
  • Final engineering readiness for hotel opening.

Budget & Cost Control

  • Assist in preparing the Engineering budget.
  • Monitor departmental expenses against budget.
  • Control maintenance costs without compromising safety or guest comfort.
  • Monitor spare parts and consumables.
  • Evaluate repair versus replacement requirements.
  • Identify cost-saving and energy-saving opportunities.
  • Support capital expenditure planning.

Key Performance Indicators

  • Preventive maintenance completion
  • Engineering response time
  • Equipment uptime
  • Breakdown frequency
  • Guest room maintenance complaints
  • Utility consumption
  • Energy cost
  • Maintenance cost
  • Engineering budget performance
  • Statutory compliance
  • Fire & life safety compliance
  • AMC performance
  • Guest satisfaction
  • Safety performance
  • Team productivity

What We Need From You

  • Some college, diploma or advanced vocational/technical training in Engineering or a related field.
  • Minimum 4 years' experience in general building maintenance, hotel engineering, construction or an equivalent combination of education and experience.
  • Hotel experience preferred.
  • Strong practical knowledge of plumbing, electrical, mechanical, HVAC and carpentry
  • Good understanding of building maintenance and hotel engineering systems.
  • Strong troubleshooting and problem-solving skills.
  • Ability to lead and coach a small engineering team.
  • Ability to manage multiple priorities and respond to ad-hoc requirements.
  • Good vendor and contractor management skills.
  • Professional certification and/or licence where required by applicable law.
  • Relevant HVAC/refrigeration, electrical, plumbing or other technical certifications will be an advantage.

IHG True Hospitality

True Attitude – Create a safe, welcoming and comfortable environment.

True Confidence – Apply technical expertise and lead the team professionally.

True Listening – Understand the needs of guests and colleagues.

True Responsiveness – Act quickly and effectively when maintenance issues arise.

What You Can Expect From Us

We give our people everything they need to succeed, including:

  • Competitive salary
  • Full uniform
  • Impressive IHG colleague room discounts
  • Training and development opportunities
  • Career growth opportunities
  • Employee wellbeing initiatives
  • Inclusive and collaborative working environment
  • Opportunity to be part of the upcoming and growth journey of Holiday Inn Express Goa Morjim

Our Commitment

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work.

IHG gives every member of the team the room to belong, grow and make a difference in a collaborative environment.

Through our myWellbeing framework, we are committed to supporting wellbeing in health, lifestyle and the workplace.

Join us and become part of our ever-growing global family.

IHG Hotels & Resorts

About IHG Hotels & Resorts

IHG Hotels & Resorts [LON:IHG, NYSE:IHG (ADRs)] is a global hospitality company, with a purpose to provide True Hospitality for Good.

With a family of 19 hotel brands and IHG One Rewards, one of the world's largest hotel loyalty programmes, IHG has over 6,300 open hotels in more than 100 countries, and a development pipeline of over 2,000 properties.

Luxury & Lifestyle: Six Senses Hotels Resorts Spas, Regent Hotels & Resorts, InterContinental Hotels & Resorts, Vignette Collection, Kimpton Hotels & Restaurants, Hotel Indigo

Premium: voco hotels, HUALUXE Hotels & Resorts, Crowne Plaza Hotels & Resorts, EVEN Hotels

Essentials: Holiday Inn Express, Holiday Inn Hotels & Resorts, Garner hotels, avid hotels

Suites: Atwell Suites, Staybridge Suites, Holiday Inn Club Vacations, Candlewood Suites

Exclusive Partners: Iberostar Beachfront Resorts

InterContinental Hotels Group PLC is the Group's holding company and is incorporated and registered in England and Wales. Approximately 345,000 people work across IHG's hotels and corporate offices globally.

Visit us online for more about our hotels and reservations and IHG One Rewards. To download the IHG One Rewards app, visit the Apple App or Google Play stores.

Industry
Travel & Hospitality
Company Size
10,000+ employees
Headquarters
Windsor, GB
Year Founded
Unknown
Website
ihg.com
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