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Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Lead the overall operations consulting engagement for data centre project transitions. Provide strategic direction, stakeholder management, and ensure successful delivery of all consulting activities from project initiation through go-live and continuous improvement phases. Oversee all technical, operational, and commercial aspects of the consulting engagement.
Project Initiation & Setup
Develop consulting frameworks including SOWs, organization structures, RACI matrices, and project schedules
Create stakeholder engagement strategies and communication protocols
Establish site readiness criteria and review lessons learned from previous projects
PM/CM Support - Design & Budget Management
Review design documentation including SOOs, SLD, and assess system redundancy and backup systems from operations perspective
Support RFP development for operational requirements
Oversee budget planning, LCC analysis, and conduct comprehensive cost reviews (maintenance, spare parts, operational costs)
Review facility layouts and shop drawings (Chiller, CRAH, EHV, HV, UPS) for operational efficiency and maintainability
Review BMS operational requirements and develop specification documents
Review BMS alarm system configuration, point lists, and screen layouts
Validate all BMS setpoint values and user interfaces
Develop spare parts inventory plans with risk assessments
Create consumables requirement lists
Develop statutory maintenance trackers for compliance requirements
Commissioning Support
Participate in key commissioning meetings and provide operational input
Review L1-L6 commissioning plans on sampling basis
Witness critical tests and commissioning events (HLT, IST)
Review BMS interface test reports and provide operational feedback
Track and review operations-critical punch list items
Review handover plans (L6) from operational perspective
Ensure smooth transition from commissioning to operations
Operations Readiness - Documentation & Training
Develop account management book (site field manual) and procedures index
Create comprehensive operations documentation including SOPs and EOPs on MCIM system
Develop site rounds checklists
Develop and execute training programs with evaluation sheets
Maintain training completion records
Operations Readiness - Vendor & Contract Management
Execute vendor contracts and coordinate contract negotiations
Establish vendor SLAs and KPIs
Develop maintenance SOWs for vendor contracts
Create inventory management plans
Operations Readiness - EHS & Compliance
Establish EHS compliance frameworks and safety protocols
Define PPE requirements and develop safety packages
Develop site induction packages for contractor and vendor onboarding
Create site orientation packages for all site personnel
Operations Readiness - Final Preparation
Establish staffing plans and job descriptions
Finalize operations budget based on vendor contracts
Validate technical readiness for go-live
Go Live & Continuous Improvement
Conduct final checks on as-built drawings and confirm operational readiness
Capture lessons learned and implement process improvements
Develop comprehensive feedback reports and strategic recommendations for future projects
Qualifications & Experience
Essential Requirements
7+ years in data centre operations, mission-critical facilities management and consulting
Proven track record in operations transition and readiness activities
Strong expertise in BMS systems, M&E design, commissioning processes, and maintenance planning
Experience in budget planning, LCC analysis, and vendor management
Proficient in developing operational procedures, training programs, and EHS frameworks
Experience in contract management and vendor relations
Knowledge of statutory compliance and maintenance requirements
Strong technical writing and documentation skills
Business-level English and native Japanese
Location:
On-site –Tokyo, Japan
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
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