Job Description

Live! By Loews-Arlington, TX treats guests to an unprecedented upscale experience that blends sports and entertainment with first-class hospitality and superior amenities. Ideally positioned between the new Texas Rangers’ ballpark and Dallas Cowboys’ Stadium, the 302-room hotel boasts an infinity-edge pool, a rooftop terrace and floor-to-ceiling windows that offer sweeping views of the Arlington Entertainment District.

Who We Are Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Growth and belonging start here; you’ll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role—from Guest Services to Finance, Culinary to IT—offers opportunities to grow and make a meaningful impact.

Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

What We Offer

• Competitive health & wellness benefits, 401(k) & company match

• Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement

• Training & Development opportunities, career growth

• Tuition Reimbursement

• Pet Insurance

• Team Member Hotel Rates, other discounts, perks and more

This position primary function is to support the Chief engineer in maintaining all guestrooms and guest floors. This is done to the four diamond level by providing direction and supervision to the staff. Manage all aspects of the day to day operations, preparing guestroom maintenance and inspection reports related to VIP, espresso, assisting in staffing, training, evaluating performance.

Job Specific

• Establishes daily work assignments, and directs flow of same to completion
• Reviews all completed work orders, and inspects completed work as needed to ensure accuracy and quality
• Assists all department heads in handling any unusual maintenance related guest complaints
• Ensures completion to standard of all required preventive maintenance operations
• Assists engineers in diagnosis of problems related to equipment malfunction
• Coordinate training programs for painters and espresso engineers
• Ensures maintenance shop adherence to cleanliness and safety standards
• Maintains guestroom parts storeroom and maintenance shop inventories
• Attends all required hotel meetings to keep abreast of in-house activities/promotions and events; maintain communications with other departments within the hotel
• Assists supervisors in communicating Maintenance Request needs to engineers as needed
• Assists Director of Engineering in the compliance to the ADA in all guest rooms
• Assists supervisor in communicating Maintenance Request needs to engineers as needed Administers; key control system, tool control procedures, credit card control
• Works with Security Department with regard to all repairs and maintenance of electronic/hard key locking systems to insure secure nature of all materials, supplies and information
• Performs periodic inspections of all guestrooms to ensure maintenance to standard
• Trains, appraises, coaches, counsels and disciplines departmental personnel according to Loews standards
• Follows New Hire Training and ongoing Star Service Competency program in accordance with hotel policy
• Decisiveness
• Agility in multitasking
• Ability to make decisions on imperfect information
• Other duties as assigned

General

• Promotes applies teamwork skill at all times
• Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance
• Is polite, friendly, and helpful to guests, management and fellow employees
• Attends appropriate hotel meetings and training sessions
• Complies with required safety regulations and procedures
• Complies with hotel and department standards, policies and rules
• Recycles whenever possible
• Remains current with hotel information and changes
• Complies with hotel uniform and grooming standards
• Maintains cleanliness and excellent condition of equipment and work area
• Executes emergency procedures in accordance with hotel standards
• Decisiveness
• Agility in multitasking
• Ability to make decisions on imperfect information

Qualifications

• Three to five years as an engineering supervisor a Hospitality environment preferred
• Working knowledge of Electrical, Plumbing, HV AC, Refrigeration and Life Safety operating systems
• Ability to read and interpret architectural! blue-line drawings
• Knowledge of OSHA regulations, equipment operation and maintenance, record-keeping systems
• Effective management, leadership, organizational and communication skills
• Knowledge of computer based management systems such as: Windows office, Espresso
• Ability to work flexible schedule to include weekends and holidays