Job Description

Engineering Manager

Department: Site - Office Buildings

Employment Type: Full Time

Location: London Bridge City (Site)

Compensation: £70,000 - £75,000 / year

MAPP is the UK’s leading specialist in commercial property and asset management, with over £30bn+ of property under management for a wide range of UK and overseas fund managers, REITs and property owners.

We believe property management can be a force for good. That’s why we focus on making buildings work — not just for profit, but for people and the planet too. Through our Property Management framework, we help clients and occupiers navigate a rapidly changing landscape, delivering a fully integrated and genuinely holistic approach.

Most job descriptions read like a recipe without showing you what the finished dish should look like. We’d rather give you a clear picture of who we are, how we work, and the kind of person who thrives at MAPP.

If this role excites you and you think you could make a difference here, we’d encourage you to apply — even if you don’t tick every box. We’re interested in people who want to do meaningful work, add real value, and be rewarded for their efforts in a genuinely great place to work.

Inclusion at MAPP

We want the real estate industry to be a career path where people feel both welcome and wanted. We’re proud of the progress we’ve made so far, but we’re always challenging ourselves to do better. We want the best people to see themselves thriving at MAPP. Creating an environment where everyone feels able to be themselves is essential to that – because diverse perspectives, lived experience and ways of thinking make us stronger.

Our values and how we work

Our MAPP values underpin everything we do. We were the first national real estate consultancy in the UK to become a B Corp, and that commitment to doing business responsibly shapes our decisions every day. We recently were reaccredited and improved our score significantly.

We want you to learn, grow and challenge yourself. As a business, MAPP has grown consistently over the past five years, and we promote around 10% of our office-based roles internally each year. We invest in development, create opportunities to broaden professional horizons, and make time to connect — through charity days, fundraising, learning initiatives and social events.

High expectations & employee ownership

What makes MAPP distinctive is that we are owned by an Employee Ownership Trust. There are no external shareholders — our business is held on behalf of our people. This creates a more inclusive and transparent environment, where employees are informed, involved, and able to influence how we move forward. It also means that when the business succeeds, that success is shared — typically through a profit share that can be paid tax-free to each individual.

Being employee-owned shapes the way we show up. It encourages us to think long term, take ownership of our decisions, and care about the impact of our work. We place a strong emphasis on trust, expecting people to use their judgement, take initiative, and support one another. Collaboration, curiosity, and accountability are key to maintaining both our performance and our culture.

In return, we offer autonomy, support and the opportunity to grow in a business where your contribution genuinely matters.

Why join MAPP?

This role gives you the opportunity to be part of something a little bit special in property management. We’re always looking for great character — that’s what makes someone a MAPP person. If that sounds like you, we’d love to hear from you.

A few facts about MAPP you might like to know:

Our engagement scores are consistently high and in 2025, we had an engagement score of 83% and 92% of our people recommend MAPP as a great place to work.

Title, Team and Role Summary

Title : Engineering Manager

Team : London Bridge City

Who Does This Role Report Into? Head of Engineering - London Bridge City

Purpose and Scope
This is an incredible opportunity to work in one of London’s most iconic business and lifestyle destinations, welcoming millions of visitors annually and working within a dynamic team in a fast-paced environment. This role will support the technical team with delivery of engineering and technical services at this prestigious property, which overlooks London Bridge Station, London Bridge and the Thames. It will support the Estate Director in delivering first-class property management as a part of the London Bridge City (LBC) team. The role is ideally suited to someone with initiative, drive and exceptional organisational skills, attention to detail and excellent written and verbal communication skills. A client and customer-facing role, the Engineering Manager will establish, implement and maintain effective management systems and procedures for the delivery and continuity of service of the Mechanical, Electrical, Public Health, Vertical Transportation and IT Infrastructure Services to the LBC portfolio, its residents, retail and commercial occupiers and visitors, while protecting and enhancing the owners’ assets. The Engineering Manager contributes to the management of Health, Safety and Wellbeing for all users of the estate. The role is also responsible for identifying and delivering commercial, technical, and operational solutions involving the design, delivery and implementation of MEP and VT asset replacement strategies and projects.

Skills, Knowledge and Values

Skills (People & Technical)
Operational and technical

• Act as the Engineering Manager at LBC.
• Carry out regular checks of critical plant operation, safety and compliance and general housekeeping within plant Advance room areas.
• Review of the MEP and VT asset registers to ensure that they are up to date and inclusive of all equipment. Site delivery partners will include but are not limited to: VT MEP maintenance partners UKPN Port of London Authority Telecom and ICT providers Utility partners
• Review service partners’ reports and any quotations and proposals as necessary
• Review service partner’s proposals and switching schedules for electrical shutdown works to ensure optimum level of service to Occupiers and systems.

Ensure compliance with all current legislation and recommended standards, to include:

• Reviewing service partners’ risk assessments and ensuring they are up to date and appropriate to building and maintenance tasks.
• Ensuring Pressure Vessel Written Scheme is up to date.
• Ensuring service partners’ Emergency Lighting Log Records up to date.
• Management of Water Treatment regime ensuring that Water Treatment Manuals are up to date.
• Manage status of Lift Inspections and report via Lift contract management meeting minutes.
• Ensure that all statutory inspections are carried out by the due date and manage/monitor progress of actions via external reports spreadsheet attached to appropriate minutes and risk management system is kept up to date

Further information

• Assist the Head of Engineering and Property Managers in their preparation and management of engineering service charge budgets, to include procurement as per MAPP’s policies
• Analysis and management of all engineering data/reports, ensuring that appropriate action/follow up is achieved. Identify & agree specialist consultant roles and review consultants brief on a regular basis. Manage other audit reports. Review actions/progress and monitor monthly via external reports spreadsheet attached to M&E contract management minutes.
• Manage and eLogbook PPM system, ensuring information, plant history, drawings and technical information is accurate and up to date. Update and maintain the base-build asset register. Ensure drawing and O & Ms are updated to reflect any changes carried out to the installed systems.
• Support to Property Management with Permit to Work systems and review method statements where appropriate. Liaise with Property Management and Occupiers regarding operational and technical matters such as plant shutdowns
• To prepare contract documentation to include tender documents, agreements and specifications. Manage tender procedures. Analyse tenders. Undertake post-tender interviews. Produce Expert management memoranda and draft Management Approval Process (MAP) papers for the owners. Manage contractors closely during mobilisation periods and through to completion
• Advise the Head of Engineering & Operations Director immediately of any potential threats or reputational damage, major incidents or accidents resulting from an issue with the technical aspects of the estate. Report on any tenant related issue or any issue that could or will involve the HSE or EHO.
• Monitoring statutory and internal compliance, including meeting MAPP policies and procedures, RICS and ISO standards and any statutory timelines and escalation requirements
• Further information can be found in the Role Profile

Values & Behaviour

• Exhibition of MAPP Values :Avoid Ambiguity, Appreciative, Adventurous, Authentic and Accountable
• Self Management including showing initiative, being proactive and meeting deadlines
• Embracing Change including Technology
• Engaging with the Big Picture
• Great service delivery including working in partnership with internal and external individuals and good communicating in written and verbally
• Achieving Results and Prioritise Work including attention to delivery to all stakeholders
• Innovative Solutions and Problem Solving
• Developing Self and Others and willing to Learn
• Interpersonal and Relationship skills capable of communicating at various levels including meetings with occupiers, client, supplier and wider stakeholders.
• Strong written and verbal communications including report writing

Experience and Salary

Level of Experience / Certifications:

• Previous Engineering Management experience
• Suitable engineering / building services qualification.
• Preferably member of professional body such as CIBSE, IET, IWFM.
• NEBOSH certificate preferred.
• Working knowledge and experience of the mechanical and electrical services industry and key factors affecting it.
• Proven experience in the management of maintenance contracts and supervision of contractors.
• Ability to work effectively with staff, tenants, service providers and contractors.
• Excellent managerial and interpersonal skills with a proven track record in managing change.
• Extensive knowledge of operating Microsoft Office applications
• Extensive experience of managing services to an agreed budget.
• Self-motivated, able to work on own initiative.
• Good understanding of property management.
• Excellent communications skills, both orally and in writing.
• A comprehensive knowledge and understanding of legislative health & safety requirements in relation to MEP services, L8 and MEP services.
• Excellent time management skills with ability to respond to client/contract deadlines.
• Fully conversant with Electrical installation and current IEE regulations.
• Experienced in the planning and delivery of MEP projects.

Working Hours: 9am - 5.30pm Monday - Friday

Salary Range (Based on Experience)
£70,000 to £75,000 per annum, depending on experience.