Job Description

Qualifications

• Bachelor’s degree in information technology or engineering preferred.
• 5 years progressive experience in a related field.
• 2 years specializing in configuring and supporting the integration of enterprise network and storage solutions or equivalent experience.
• Strong Knowledge of industry standards and best practices for structured cabling systems using various cable types.
• Ability to work independently and solve customer-facing problems.
• Experience with variety of technologies across networking, systems and tools

Knowledge, Skills, and Abilities

• Resolves issues by diagnosing problems, determining possible resolutions and implementing effective solutions.
• Demonstrates the discipline of planning, organizing and managing resources and activities to achieve specified outcomes within a clearly defined timeframe and standards.
• Identifies documentation needs and develops technical reference documentation in accordance with standards and styles.
• Communicates with clarity and precision, presenting complex information in a concise format that is audience appropriate.
• Serves in a “player coach” role by managing, reviewing and conducting the day-to-day work in a specific technical domain area; applies domain knowledge to develop solutions to problems.
• Leverages technical knowledge of products to meet customer needs and understands market segments as well as market data trends.
• Demonstrates a concern for accuracy and thoroughness so that sufficiently detailed information is logged correctly.
• This role includes assignment of work for specific WWT customers. Some customers have specific on-boarding requirements, including background check and drug testing requirements that go beyond WWT’s requirements. Ability to meet these requirements may be necessary for continued employment, depending on needs of the department.

Essential Physical Demands

• Sitting: Frequently
• Standing: Constantly
• Walking: Frequently
• Stooping, kneeling, crouching: Frequently
• Reaching 30” to 72”: Constantly
• Eye/hand coordination: Constantly
• Lifting (up to 50lbs): Frequently
• Lifting Overhead: Occasionally
• Carrying: Frequently
• Twisting/Turning: Frequently
• Fine Motor Coordination (keying, labeling): Occasionally
• Fine Motor Coordination (pinch, tool use, stripping wire): Frequently
• Fine Motor Coordination (pick & place small parts): Constantly
• Gripping/Grasping: Frequently
• Climb (more than 2 steps): Occasionally

Working Environment

• Work near moving machinery: Constant
• Fumes or airborne particles: Frequent
• Toxic or caustic chemicals: Frequent
• Risk of electrical shock: Frequent
• Extremes: heat (non-weather): Occasional
• Non-climate-controlled environment: Constant

Is this role an individual contributor or does it have direct reports?
This position manages people

Level of Autonomy
Works with minimal direction toward predetermined long-range goals. Acts independently to determine methods and procedures on new or special assignments. Determines and pursues courses of action essential in obtaining desired results. Takes calculated risks.

Compensation/ Benefits

Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base salary range for this position is $110,400 - $135,000 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base salary.

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

• Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
• Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
• Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement
• Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

World Wide Technology is an Equal Opportunity Employer. We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!

If you have any questions or concerns about this posting, please email taposting@wwt.com

#LI-KH1

#LI-Onsite

Qualifications

Engineering Manager -- 1st Shift -- NAIC2

Why WWT?

At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.

Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.

With over 12,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 14 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and creating a great place to work for all.

Want to work with highly motivated individuals on high-performance teams? Join WWT today!

Why should you join the Integration Technology Center team?

WWT's Integration Technology Center teams work in a climate-controlled production environment with advanced networking, secure remote access, and certified procedures specifically designed for staging, kitting, and configuring the latest advanced technology solutions. The team consists of certified engineers with logistical and technical expertise to help reduce the risk, cost, and complexity of IT deployments.

A Brief Overview
Work with internal partners and customers to provide qualified staff for our Integration Technology Center services engagements. Additionally, the manager will be responsible for developing a strategy and plan to handle future growth in the various technical verticals through resource capacity planning, training, and process improvement. The successful manager will also provide leadership, mentorship, and guidance to the engineers as they execute their assigned engagements. Makes recommendations on process and/or system enhancements and propagates a continuous improvement culture across the team. Responsibilities include leading, developing, planning, and directing staff in support of department goals and objectives.

Job Responsibilities

• A working manager who leads a team of various leaders and Engineering professionals
• Monitors, measures, and communicates KPI and Cost Center financial performance and uses this detail to standardize, improve or change the process to deliver operational excellence
• Accountable for professional and personal development of direct reports to continue growth and responsible for identification and development of future leaders of the organization
• Maintain compliance with safety and quality requirements.
• Manages performance and behavior of direct reports through effective 1:1 meetings, coaching and mentorship
• Participates in recruitment and selection activities including role modeling through hiring decisions and processes
• Control costs through the productivity of personnel, efficient utilization of lab area, and purchases.
• Scale labor & meet production demands through effective scheduling & assignment of employees.
• Develops and maintains the ongoing collaborative relationship with the customer, team, and all operational organizations
• Promotes the World Wide Technology Integrated Management and Leadership tools and concepts
• Reviewing operational reports to identify trends and ensure operations are running smoothly
• Services internal and external customer escalation issues, providing proactive solutions/mitigation action plans
• Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies, and procedures
• Implement communications strategy across their respective department.