Ema

Engineering Leader

Ema  •  Bengaluru, IN (Hybrid)  •  3 months ago
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Job Description

Who We Are

Ema is building the next generation of AI solutions to transform enterprise productivity by automating document-intensive workflows across industries. Whether it’s drafting custom documents, automating search and extraction, or enabling reasoning over complex document workflows (such as RFPs, prospectuses, or auditing processes), our AI-powered solutions are redefining how businesses approach repetitive tasks. Founded by seasoned leaders from Google, Coinbase, and Okta, Ema is a stealth-mode startup, backed by top-tier investors and based in Silicon Valley and Bangalore.

& Key Responsibilities

This is a high-leverage leadership role that spans architecture, execution, and org-building, and will shape the direction of our search platform for years to come. We are seeking a Head of Search → engineering leader to architect, scale, and own the core systems that power Ema’s Search platform. This role is especially critical to building and scaling:

  • Own the technical roadmap for Search at Ema → this includes

    • Core Search Platform

    • Integrations internally with other application teams

    • Integrations with partner teams

    • Open API specs to bring in the data into Ema

  • Set the roadmap for our Data Ingestion Platform – which enables Ema to securely ingest, transform, and index data from documents, spreadsheets, emails, and SaaS systems.

  • Our Application Integration Platform – which connects Ema to hundreds of third-party APIs, allowing our agents to act across CRMs, ITSMs, HRIS platforms, and more.

  • Design and scale our Search Platform, enabling structured and unstructured data to flow seamlessly into Ema for search, reasoning, and generation.

  • Own the architecture and implementation of Ema’s Search Index.

  • Drive and collaborate with the LLMOps infrastructure: influence on how 1000s of transforms can be developed by external folks as well.

  • Ensure platform support for diverse data formats (PDFs, spreadsheets, databases, charts, etc.) using PostgreSQL, Elasticsearch, and other relevant tools.

Required Skills & Qualifications

  • Bachelor’s or Master’s degree in Computer Science, Engineering, or related field.

  • 12+ years of experience in backend systems, lucene, elastic search, vector datastores, infrastructure and scale.

  • Knowledge of indexing strategies, inverted indexes, sharding/replication, and managing large document corpora.

    • Expertise in ranking algorithms (BM25, vector-based, hybrid).

    • Familiarity with relevance tuning, query understanding, and search result evaluation.

    • Proficiency with metrics (precision, recall, NDCG, MRR, etc.).

  • Proven experience in building the search infrastructure and scaling real-time systems on the search engine.

  • Deep understanding of knowledge search

  • Deep expertise in cloud-native architecture, containerized services, and microservice orchestration (Docker, Kubernetes).

  • Solid understanding of LLM-based pipelines, knowledge retrieval, and secure document processing.

  • Strong experience with data systems like PostgreSQL, Elasticsearch, and Redis.

Why Join Ema?

  • Work at the forefront of agentic AI systems—driving real enterprise transformation.

  • Own mission-critical platforms that make or break Ema’s capabilities.

  • Join an elite team of engineers, product thinkers, and AI researchers who value deep execution.

  • Help define the architectural, cultural, and operational DNA of a company set to define a new category.

Ema’s Culture & Values

  • High Bar on Quality – We value excellence and expect world-class execution.

  • Ownership & Accountability – We take full responsibility for our work and outcomes.

  • Impact-Driven Approach – We set ambitious goals and measure success through real-world impact.

  • Team Collaboration & Growth – We believe in continuous learning, knowledge sharing, and supporting each other.

  • No Hierarchy, Just Execution – Everyone is an individual contributor, focused on delivering results.

Join Ema and lead a team committed to delivering powerful, hands-on AI solutions that transform enterprise workflows.

Ema

About Ema

Ema is an enterprise partner of choice in building and deploying Agentic AI solutions. We are:

›› Simple - Conversationally build AI employees that learn and excel beyond human limits. Multiply your workforce in minutes, not months.

›› Trusted - Take control back by replacing 100s of vulnerable co-pilots with Ema’s secure and compliant AI Employees. Ema can be deployed both on-cloud and on-prem, and is compliant with industry-leading standards, including SOC 2 Type I & II, HIPAA, GDPR, ISO 27001, NIST CSF, NIST SP 800-171, and NIST AI RMF. We are also one of the world's only companies to be certified ISO 42001, the world's first AI management system standard.

›› Accurate - Achieve the highest accuracy at the lowest costs and latency with Ema’s proprietary 2T+ EmaFusion (TM) model, built for wide-ranging enterprise use-cases. Get the power of 100+ LLMs at your fingertips.

Experience the future of work with Ema, every enterprise’s best performing employee. Hire Ema today.

Industry
IT & Software
Company Size
51-200 employees
Headquarters
San Francisco
Year Founded
2023
Website
ema.co
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