Job Description

Position Summary

Turn engineering principles into meaningful operational improvements as an Engineering Project Management Intern at Nemacolin. Through hands-on project work, you will analyze workflows, interpret operational data, improve processes, and support Engineering and Facilities initiatives across a complex luxury resort. From labor efficiency and preventative maintenance to sustainability, technology, and guest experience, this 12-week internship connects data-driven thinking with Forbes Five-Star and AAA Five-Diamond service standards while building practical skills for a career in industrial engineering, operations, or hospitality.

What You Will Create

• Smarter, more efficient operations by analyzing workflows, labor, productivity, and service processes across departments and developing data-driven recommendations that improve performance
• Greater operational consistency through time studies, labor modeling, standard operating procedures, and Lean, Six Sigma, and other continuous improvement initiatives
• More informed decisions through data collection and analysis, dashboards, reporting, and recommendations that give leaders visibility into KPIs such as labor efficiency, response times, and maintenance performance
• More reliable engineering operations through preventative maintenance planning, scheduling optimization, work-order tracking, asset management, and equipment performance analysis
• Meaningful sustainability progress through analysis of energy and water usage and support of initiatives that improve resource efficiency
• Stronger guest experiences by identifying operational improvements that increase efficiency without compromising luxury service standards
• Successful projects through support of cost reduction, service innovation, new systems, emerging technologies, and other initiatives while tracking timelines, deliverables, implementation, and results
• Consistent facility quality through participation in inspections and quality assurance reviews that identify opportunities for improvement
• A tangible demonstration of your development through an experiential project connecting academic learning with a meaningful operational challenge

What You Can Expect

• A hands-on 12-week experience where industrial engineering concepts move beyond the classroom and into a dynamic luxury resort operation
• Exposure to Engineering, Facilities, Housekeeping, Food & Beverage, Front Office, and other operational disciplines, providing a broader view of how the resort works together to deliver exceptional service
• Practical experience with operational data, Microsoft Excel, dashboards, reporting tools, facilities management systems, and engineering technologies
• A fast-paced environment where priorities evolve and successful solutions require analytical thinking, adaptability, and collaboration
• Direct exposure to leadership through presenting findings, recommendations, and project outcomes
• Experience connecting efficiency, cost management, sustainability, technology, and process improvement with luxury hospitality standards
• A professional foundation for future opportunities in industrial engineering, operations analysis, engineering, facilities, process improvement, and hospitality management

What You Bring

• Curiosity about how systems, processes, and people work together, paired with a structured, analytical approach to solving problems
• The ability to translate data and observations into practical recommendations that work for the people and operations they are designed to support
• Clear, confident communication skills and the ability to adapt your approach when working with leaders, technical teams, and operational departments
• Thoughtful initiative, including the confidence to ask questions, challenge inefficiencies, and explore better ways of working
• Strong ownership and follow-through, with attention to the details that move projects from analysis through implementation and measurable results
• The ability to work independently while remaining a collaborative partner when projects cross departmental boundaries
• An interest in continuous improvement and the potential for engineering, technology, and data to elevate both operational performance and the guest experience

Qualifications

• High school diploma required
• Current enrollment in or recent graduation from a bachelor’s degree program in industrial engineering or a related discipline
• Previous internship or coursework in process improvement or operations analysis
• Proficiency in Microsoft Excel, with familiarity with data visualization tools such as Tableau or Power BI preferred
• Understanding of Lean or Six Sigma methodologies preferred
• Exposure to facilities management systems or Engineering operations preferred
• Strong analytical, problem-solving, written, verbal, and interpersonal skills
• Ability to work independently and collaboratively in a fast-paced environment
• Interest in hospitality, luxury service, or resort operations

Additional Information

This internship is designed to provide meaningful exposure to process improvement, operational analysis, Engineering and Facilities support, data-driven decision-making, sustainability, project management, and luxury hospitality operations. This job description is not intended to be a comprehensive list of all duties, responsibilities, or activities associated with this position. Responsibilities may change or be assigned as needed to support operational excellence, business needs, and exceptional guest service standards.