Inside the Role
As part of the Vehicle Configuration department within Product Engineering, the Compatibility & Project Order Processing group is responsible for maintaining the compatibility database for the Freightliner and Western Star brand family of vehicles as well as our non-production orders that support the testing and validation of our projects. Product Development is our passion, we take pride in seeing our trucks on the road for their progressive design, ease of use and purpose-built engineering. Our commitment to innovation results in products that our customers, drivers, and operators crave. We are relentless in the pursuit of breakthrough processes and tools to accelerate the ultimate customer focused solutions to the market. The daily work environment in our team is fast-paced and dynamic making accurate, robust, and easy-to-use data tools essential to delivering consistent, high-quality service to our internal and external customers.
In this role you will collaborate with cross-functional project teams, to prepare and accelerate the maturity of documentation for new options and entire new vehicles. You will be working closely with Sales, Engineering, Project Management, Product Strategy and Product Validation to create and maintain the compatibility database and the virtual serial orders in the sales systems (VOP) and mainframe (IMACS) to ensure a quality build that aligns with the project’s scope and meets the necessary timing requirement. As the subject matter expert in compatibility and order processing, you will guide major projects to ensure accurate and timely release of content and support with meeting spec gen targets. The ultimate goal in this role is to help increase efficiency in the order fulfillment process in both the Customer Application and Design Engineering departments and provide a reliable dataset that can be translated into rules required for DTNA’s dealer-facing specification tool, SpecPro, at the project launch.
If you are creative and passionate about solving hard problems and want to make a difference for those who keep the world moving – we want to hear from you!
Posting Information
We provide a scheduled posting end date to assist our candidates with their application planning. While this date reflects our latest plans, it is subject to change, and postings may be extended or removed earlier than expected.
We Take Care of Our Team
What You Drive at DTNA
Proactively identify and define the most effective way to generate the system documentation requirements from PAR projects scope. Create, maintain, interpret, and effectively communicate the logic of compatibility rules stored the in IMS database to our cross-functional partners at DTNA.
Collaborate with Design, Product Validation, Compliance, Customer Application Engineering, Product Strategy, Product Data Systems, Launch and Change Management, and Project Management to ensure project serials and compatibility logic are in alignment with project expectations and testing needs.
Work with Project Management, Product Validation, and Sales & Marketing to create and update orders in the sales systems (VOP) and mainframe (IMACS) to meet the needs of the PAR project.
Perform Engineering order translations on project specs and process necessary spec / ECF updates to ensure correct data codes & content, and resolve any frame layout conflicts through communication with EPM & PS.
Be responsible for all aspects of spec gen analysis and follow-up with project teams to achieve project spec generation targets. Provide vehicle documentation expertise to project teams to ensure system documentation targets are achieved.
Drive Continuous Improvement projects, improved metrics and reports related to PAR projects from a VCM perspective.
Lead in developing procedures and policies to build Compatibility and Order processing effectiveness.
Work with IT and internal developers in creating new tools to enhance the team’s accuracy and integrity.
Provide classroom-based instruction for engineers on the function and application of compatibility rules.
Develop expertise outside of your immediate knowledge to improve project support capabilities.
Knowledge You Should Bring
Bachelor’s degree in Computer Science, Engineering, or similar with 5+ years of related experience, OR an Associate’s degree 8+ years experience, is required.
Excellent written and verbal communications skills
Effective collaboration and networking skills
Adaptable to a variable customer service oriented work environment fielding dozens of customer requests per day
Thrives on getting the details right, accuracy, & precision
Sales Order Processing & Databook, Engineering & Manufacturing Release, Product Definition, and Vehicle Spec experience
5+ years of IMACS application experience (both Sales & Engineering screens)
Proficiency with Microsoft Office products, SharePoint, OneNote, and Wiki
Strong truck product knowledge and documentation methods
Strong Continuous Improvement mindset
Experience with full cycle product development at DTNA (PAR projects)
Demonstrated experience in a leadership role
Ability to prepare and provide instructional materials in a classroom setting
Experience creating custom macros, internal tools, and automated solutions to streamline data processes
Strong aptitude for logic‑based programming, debugging, and software development across multiple languages, including VBA
Ability to identify root cause of issues, find solutions and implement solutions quickly across all organizational boundaries
Proven experience in working independently, initiate work proactively, and obtain successful results
An attached resume is required
Where We Work
This position is open to applicants who can work in (or relocate to) the following location(s)-
Portland, OR US. Relocation assistance is not available for this position.
Schedule Type:
Hybrid (4 days per week in-office / 1 day remote). This schedule builds our #OneTeamBestTeam culture, provides an unparalleled customer experience, and creates innovative solutions through in-person collaboration.
At Daimler Truck North America, we recognize our world is changing faster than ever before. By listening to the needs of today, we’re building to solve with cutting-edge solutions in sustainability and future driving technology across electric, hydrogen and autonomous. These solutions, backed by years of innovative success and achievement, continue DTNA’s legacy as the undisputed industry leader. Our evolving brand portfolio is second to none, including Freightliner Trucks, Western Star, Demand Detroit, Thomas Built Buses, Freightliner Custom Chassis, and Financial Services. Together, we work as one team towards our envisioned future – building a cleaner, safer and more efficient tomorrow for all.
That is what we are working toward - for all who keep the world moving.
Additional Information
Daimler Truck North America is committed to workforce inclusion and providing an environment where equal employment opportunities are available to all applicants and employees without regard to race, color, sex (including pregnancy), religion, national origin, age, marital status, family relationship, disability, sexual orientation, gender identity and expression (including transgender and transitioning status), genetic information, or veteran status.
For an accommodation or special assistance with applying for a posted position, please contact our Human Resources department at 503-745-8982 or toll free 800-206-3369. For TTY/TDD enabled call 503-745-2137 or toll free 866-355-6935.
Daimler Truck North America, a Daimler Truck AG company, is the largest heavy-duty truck manufacturer in North America and a leading producer of medium-duty trucks and specialized commercial vehicles.
Headquartered in Portland, Oregon, Daimler Truck North America manufactures, sells and services several renowned commercial vehicle brands including Freightliner Trucks, Western Star Trucks, Thomas Built Buses, and Freightliner Custom Chassis. Through the company’s affiliates, Daimler Truck North America is also a leading provider of heavy-and medium-duty diesel engines and other components. The company’s strategic partners in the North American commercial vehicles market include Daimler Truck Financial, TravelCenters of America and Petro Truck Centers.
