About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Oceanfront elegance within an iconic social club setting. From the moment it first opened its doors on New Year’s Eve 1930, The Surf Club has hosted history. It is here that you will find Four Seasons Hotel at The Surf Club. An icon in the Miami Beaches, located near Sunny Isles, this beachside hotel brings a new era of luxury, with celebrated dining and a world-class spa, to its Surfside shores.
About the role:
Provide support and clerical expertise to Engineering Department and respond to inquiries and problems in an efficient, courteous and professional manner to achieve maximum customer satisfaction while complying with all Four Seasons’ policies
What you will do:
Perform administrative skills such as typing, filing, copying, faxing and answering telephones according to Four Seasons standards.
Communicate to Engineers on duty and keep a log of all details pertaining to guest calls regarding maintenance of rooms and equipment in rooms or public area in a timely manner.
Handle the calendars for the Dir of Engineering and Asst. Dir of Engineering for appointments with contractors and vendors.
Assist Dir of Engineering with purchase order system.
Maintain a clean, neat and organized work area.
Maintain regular communication with Finance to confirm timely processing of vendor payments and prevent delays or service disruptions.
Oversee daily HotSOS activity to ensure all work orders are logged, prioritized, and completed efficiently in alignment with operational standards.
What you Bring:
High school diploma or equivalent
1–2 years of administrative or coordinating experience, ideally within Engineering, Facilities, or a hotel operations environment.
Strong proficiency in HotSOS, Microsoft Office (Excel, Word, Outlook), and work‑order management systems.
Excellent organization and time‑management skills with the ability to prioritize tasks in a fast‑paced environment.
Strong communication skills, both verbal and written, with the ability to work effectively with engineering staff, vendors, and other departments.
Proven ability to maintain accurate records, logs, inventories, and compliance‑related documentation.
What we Offer:
Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Employee Discount for stays at any Four Seasons worldwide
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals
Complimentary Parking
Schedule & Hours:
Full Time (Days, evenings, weekends, holidays)
Candidates must have valid work authorization for the U.S.
Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
Four Seasons Hotels and Resorts opened its first hotel in 1961, and since that time has been dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. Currently operating more than 130 hotels and resorts, and more than 55 residential properties in major city centers and resort destinations in 47 countries, and with more than 50 projects under planning or development, Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards.
To learn more about our career opportunities, visit fourseasons.com/careers.
For more information and reservations, visit fourseasons.com.
For the latest news, visit press.fourseasons.com.
