Job Description

Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.

The Engineering Coordinator supports the Director of Engineering in the daily administrative, coordination, and operational activities of the Engineering Department. Acting as a key liaison between Engineering and other departments, this role ensures effective communication, smooth workflow, accurate documentation, and timely follow-up of engineering-related matters.

The position requires strong organizational skills, attention to detail, and the ability to manage multiple tasks in a fast-paced, luxury resort environment.

Key Responsibilities

Administrative & Coordination Support

• Manage all incoming and outgoing correspondence of the Engineering Department.
• Handle telephone calls, appointments, and scheduling on behalf of the Director of Engineering.
• Prepare, organize, and manage the Director of Engineering’s daily agenda, meetings, trainings, and briefings.
• Take minutes of meetings and distribute them accurately and promptly.
• Prepare letters, memos, reports, and departmental documentation as required.
• Maintain proper filing systems and ensure all records are up to date and well organized.

Operational & Technical Coordination

• Coordinate work orders, requests, and inquiries between Engineering and other departments.
• Follow up on assignments, maintenance requests, and ongoing tasks, reporting daily updates to the Director of Engineering.
• Assist Engineering operations when required to ensure continuity of service.
• Support planning and continuous improvement initiatives within the Engineering Department.

Procurement & Vendor Coordination

• Prepare store requisitions and assist with procurement documentation.
• Obtain quotations from suppliers and contractors, prepare summaries, and submit recommendations for approval.
• Prepare purchase orders as required and follow up on deliveries.
• Ensure invoices and contractor payments are processed and tracked accordingly.

Records, Compliance & Reporting

• Maintain and update Engineering records including:
  • Equipment IN/OUT logs
  • Preventive maintenance schedules
  • Maintenance contracts and service reports
  • Maintenance and complaint logbooks
  • Fire incident reports and safety checklists
  • Utility and equipment reading sheets
• Enter weekly and monthly work schedules into the system accurately.
• Arrange and monitor monthly servicing schedules for equipment and facilities.

Training & Development Support

• Assist in organizing and coordinating in-house training programs for the Engineering Department.
• Support documentation and tracking of technical and safety training activities.

Compliance & Standards

• Ensure adherence to all Rixos Policies & Procedures and Engineering Operational Standards.
• Comply fully with ISO Integrated Management Systems including:
  • Quality (ISO 9001)
  • Environmental Management (ISO 14001)
  • Food Safety (ISO 22000)
  • Customer Complaint Handling (ISO 10002)
  • Health, Safety & Risk Management
• Actively support sustainability initiatives including energy efficiency, water conservation, and environmental protection.
• Maintain confidentiality of all departmental and company information.

Qualifications

• Education: University degree in any discipline.
• Experience: Minimum 2 years in a similar administrative or coordination role, preferably within hospitality or facilities management.
• Skills & Competencies:
  • Strong organizational, coordination, and multitasking skills
  • Excellent written and verbal communication
  • Proficient computer skills (MS Office and reporting tools)
  • Ability to work independently and collaboratively in a team environment

Core Values & Competencies

Sincerity & Transparency

• Act with integrity, professionalism, and accountability.
• Use sound judgment and take ownership of responsibilities.

Reliability & Teamwork

• Deliver on commitments and support cross-department collaboration.
• Maintain a positive, approachable, and service-oriented attitude.

Excellence in Hospitality

• Commitment to quality, efficiency, and service standards.
• Represent the Engineering Department professionally at all times.

Quality Management & Continuous Improvement

• Proactively identify areas for improvement.
• Support innovation, structured processes, and best practices.

Additional Information

What awaits you...

• The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.
• The ability to challenge the norm and work in an environment that is both creative and rewarding.
• Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.
• A competitive package and plenty of development opportunities.