The Engineering and Implementation Manager oversees all engineering projects and leads the 24/7/365 Enterprise Operations Center (EOC), delivering mission‑critical services that support physical and virtual hosting environments for all Consular Affairs (CA) systems domestically and abroad. This role provides strategic leadership for infrastructure planning, architecture development, enterprise monitoring strategy, and implementation across on‑premises and cloud environments. The manager directs Tier II and Tier III incident coordination and ensures effective enterprise monitoring using tools such as Oracle Enterprise Manager, Splunk, AppDynamics, and Zabbix. This role is responsible for ensuring full visibility, alerting, and dashboard capabilities across all DT/EA/CST IT environments, while driving resilience, modernization, and operational excellence.
Location: This position is located in the Arlington, Reston, Dulles, and Washington, DC area.
Key Responsibilities:
Lead and manage engineering teams and the 24/7/365 EOC responsible for monitoring, operations, and incident response across global CA infrastructure.
Oversee design, implementation, and optimization of physical and virtual hosting environments supporting enterprise applications domestically and overseas.
Direct strategic infrastructure planning and build resilient, scalable architecture for mission‑critical systems.
Develop, implement, and mature enterprise monitoring strategies leveraging tools such as Oracle Enterprise Manager, Splunk, AppDynamics, and Zabbix.
Ensure robust alerting, visibility, and dashboard capabilities across all on‑premises and cloud environments.
Coordinate and track all Tier II and Tier III incidents, ensuring timely escalation, triage, and resolution aligned with mission objectives.
Lead technical design sessions, infrastructure reviews, and engineering initiatives in collaboration with stakeholders.
Manage concurrent engineering and implementation projects within production environments, ensuring delivery on schedule and within established standards.
Oversee system and application transitions to cloud platforms, ensuring scalability, performance, and security requirements are met.
Develop and maintain architecture diagrams, technical roadmaps, SOPs, and operational documentation.
Identify, propose, and integrate emerging technologies and process improvements to enhance operational efficiency.
Ensure compliance with governance, security, SLAs, OLAs, and industry best practices.
Required Qualifications:
Master’s degree in computer science, Information Technology, Management or a related field. In lieu of degree, additional experience may be required.
Active TS clearance.
15 years of experience managing and leading large engineering and operations teams for projects of similar size, scope, and complexity.
15 years of experience managing enterprise monitoring, operations center functions, and triaging critical incidents aligned with mission needs.
Demonstrated experience managing technical and process changes within complex infrastructure environments and collaborating with stakeholders to design and provision enterprise infrastructure.
Proven experience leading multiple engineering and implementation projects in parallel within production environments.
Experience managing system and application transitions to cloud environments.
Desired Qualifications:
Experience introducing new technologies and processes to improve service delivery, monitoring, support, patching, and scalability.
ITIL Intermediate Level Certification Version 5 or higher.
PMP certification.
Experience with enterprise monitoring tools and platforms such as Oracle Enterprise Manager, Splunk, AppDynamics, and Zabbix.
If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares.
June 12, 2026
For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
Pay Range $154,050.00 - $278,475.00
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Leidos is a Fortune 500® innovation company rapidly addressing the world’s most vexing challenges in national security and health. The company's global workforce of 48,000 collaborates to create smarter technology solutions for customers in heavily regulated industries. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $15.4 billion for the fiscal year ended December 29, 2023.
Leidos was cited for the meaningful work employees perform that is challenging, impactful, and aligned with our customers’ missions as reasons professionals want to work and stay at our company. Leidos has also been named to lists including Forbes’ Best Employers for Diversity, Forbes’ America’s Best Employers for Women, Military Times Best for Vets Employers, and Ethisphere Institute’s World's Most Ethical Companies®.
Employees enjoy career enrichment opportunities available through mobility and development and experience rewarding relationships with supportive supervisors and talented colleagues and customers. Employees appreciate our flexible work environment, allowing for and encouraging a true work-life balance. Our professionals are also excited about our Employee Resource Groups, like the Collaborative Outreach with Remote and Embedded Employees (CORE), which strives to create an environment where every employee, regardless of location, feels fully engaged as a valued employee of Leidos.
Your most important work is ahead, visit careers.leidos.com for our latest opportunities.
