Job Description

Company: Davey Resource Group, Inc.

Locations: Richfield, OH

Additional Locations: Remote

Work Site: Remote

Req ID: 230498

Position Overview

The UAM Engineering Services Analyst is responsible for engaging with clients by presenting data on project costs, timelines, progress, and resolving any project data discrepancies. This is an intermediate-level position, and individuals are expected to understand and apply information and skills with minimal support. Work assignments involve applying procedures to solve mid-level or complex challenges. This role provides our utility clients with the services and solutions needed to manage their assets efficiently and effectively by performing the duties described. This

position is an individual contributor role, working both in an office and/or in a remote setting.

Compensation Data

Starting Range: $28-$32 per hour.

Job Duties

• Lead client meetings, present data on costs and timelines, provide insights, and update clients on project progress.*
• Prepare for client meetings by developing meeting agendas, outlining key discussion points, and organizing relevant data to facilitate productive and goal-oriented conversations.*
• Conduct thorough investigations to resolve client issues; answer questions regarding billing and timeline data, identify trends, and deliver recommendations.*
• Assist in vendor relationship management.*
• Prepare, review, and process invoices and billing statements for engineering services.*
• Develop cost estimates for engineering projects by gathering data, analyzing project requirements, and coordinating with leadership.*
• Manage joint-use applications, client proposals, and data within client-specific software, including Google Suite, SPANS, NJUNS, and GIS platforms.*
• Manage project cost and timeline data across various spreadsheets and platforms.*
• Effectively communicate between team members and clients through both written and verbal channels.*
• Follow project workflow procedures to ensure efficiency.*
• Manage files and records using electronic filing systems.*
• Maintain confidentiality practices in accordance with company and client policy.*
• Ensure the proper care and maintenance of any vehicle and equipment assigned including regular inspections, maintenance checks, and prompt reporting of any issues to the appropriate supervisor or maintenance personnel.
• Understand and execute proper use of document management systems, proper filing, and document import/export.
• React safely and appropriately in emergency situations.
• Report and respond timely and accurately to the supervisor.*
• Participate in employee and professional training events as assigned.
• Travel (5%) for on-site job duty training, projects, or meetings.
• Perform other related duties as assigned.
• Follow all company policies, procedures, and work rules.

Qualifications

• Required: Prior electric utility or telecommunications design engineering knowledge.
• Required: Demonstrate proficiency in Microsoft Office applications, Google Workspace, data entry, and utility data tracking software applications, such as SPANS, NJUNS, and GIS platforms. Must be able to learn new client-required system software.
• Required: Strong communication skills including written and verbal. Read and comprehend instructions, correspondence, and memos. Draft intelligible, professional, and accurate correspondence. Effectively and clearly communicate and present information in one-on-one and group situations to customers, clients, and other employees.
• Required: Apply understanding to carry out detailed instructions. Identify, address, and resolve problems involving multiple variables and varied situations.
• Required: Perform moderately complex arithmetic computations.
• Preferred: Bachelor’s degree in business or related field from an accredited college or university.
• Preferred: 3-5 years of experience as a Utility Designer or similar position with a strong background in customer service and managing high-volume data.

Additional Information

What We Offer [Benefits]:

We invest in our employees by offering industry-leading training, technology, and benefits that lead to a rewarding and safe work experience for employees at all levels.

• Group health plans*
• Short-term and long-term disability insurance*
• Life insurance*
• Paid parental leave
• 401k with up to a 4% company match**
• Employee Stock Purchase Plan: Opportunity to buy company stock at a 15% discount
• Holidays and paid time off*
• Payroll savings plan*
• Charitable matching gift program*
• Employee referral bonus program*
• Employee Educational Scholarship*
• Davey Family Scholarship*
• 20% discount on all Davey services*
• Cell phone discounts*
• Vehicle purchase discount program*
• Plus, so much more!
• All listed benefits available to eligible employees on Day 1.

** Union employees are not eligible for a 401k plan, but may be eligible to join pension plans negotiated by their local union.

Company Overview

Divisional Overview

​The Davey Tree Expert Company is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to protected class, including race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national or ethnic origin, marital or familial status, disability, status as a protected veteran, status as an Aboriginal or Indigenous person, or other classification protected by law.

Utility Asset Management is a division of Davey Resource Group, Inc. (DRG), a Davey company. Davey has been employee-owned since 1979. Our engineering, field services, inspection, and construction teams help keep the world connected, supporting the infrastructure of our electric utility and communications partners. The Davey Tree Expert Company provides research-driven tree services, grounds maintenance and environmental and utility infrastructure consulting for residential, utility, commercial and environmental partners in the U.S. and Canada. We care about our clients, each other and the world around us. We offer the resources, size and stability of a big company while maintaining the culture, entrepreneurial spirit and feel of a small one. We invest in our people, offering industry-leading training, technology, and benefits that lead to a rewarding and safe work experience at all levels. Wherever you want to grow your career, there’s a place for you at Davey. To learn more, visit Davey.com.

Accommodations: If requested by employee or otherwise as required by law, reasonable accommodations will be made to enable employees with disabilities to perform essential job functions.

If you need assistance at any time, please contact us at 1-877-411-7601 or at Recruiting@davey.com.

Employment Type: Permanent

Job Type: Full Time

Travel Expectations: None