Job Description

Purpose of the Job

This role defines, drives, and delivers end-to-end Smart MRO and Shopfloor Connectivity solutions. The engineer will focus on deploying and managing IoT edge infrastructure, ensuring seamless data flow from shopfloor assets to cloud platforms, and developing application dashboards to visualize real-time operational data for enhanced efficiency and decision-making.

Key Job Accountabilities

1. IoT Infrastructure, Edge & Shopfloor Connectivity

• Deploy, maintain, and support edge devices, sensors, and industrial communication networks across shopfloor machinery and facility systems.
• Support the onboarding of new machines, equipment, and facilities onto the company’s IoT platform.
• Configure and maintain industrial communication protocols (e.g., Modbus, OPC UA, MQTT) for reliable data extraction.
• Execute regular firmware, software, and security updates on edge hardware, servers, and connected gateways.

2. Application Development & Data Visualization

• Design and develop custom applications and dashboards to visualize real-time shopfloor data from IoT systems, driving actionable operational insights.
• Build user-centric software tools (using languages like Python, C++, or low-code industrial suites like PTC ThingWorx) to connect shopfloor workflows with higher-level IT/OT systems.
• Explore and integrate Augmented Reality (AR) or Computer Vision applications to overlay digital IoT data onto physical shopfloor operations.

3. Operational Monitoring & Incident Resolution

• Continuously monitor system health and troubleshoot end-to-end data flow issues—from physical sensors up to cloud-based dashboards.
• Investigate and resolve incidents regarding network connectivity, data quality, system performance degradation, and hardware failures.
• Maintain comprehensive technical documentation, including asset inventories, network topology diagrams, and Standard Operating Procedures (SOPs).

4. Project Leadership & Stakeholder Management

• Develop business cases (ROI, NPV, operational impact) for new IoT and digitalization initiatives.
• Collaborate with maintenance, engineering, central IT, and external vendors to ensure IoT solutions are secure, scalable, and standardized across sites.
• Conduct training sessions and deliver continuous support to end-users on the shopfloor.

Required Experience and Qualifications

Education & Experience

• Degree in Computer Engineering, Electrical Engineering, Industrial Engineering, or a related technical discipline.
• Minimum 3 years of experience in Aviation MRO, Manufacturing, or Industrial Automation environments.

Technical Skills & Competencies

• Programming: Proficient in at least one programming language (preferably Python or C++) for software/application development.
• Industrial Protocols: Strong understanding of industrial networking and protocols (e.g., Modbus TCP/RTU, OPC UA, MQTT).
• Systems Administration: Practical knowledge of Linux and Windows Server environments.
• IoT Platforms: Experience with industrial IoT tools such as PTC Kepware, PTC ThingWorx, or similar platforms is a strong advantage.
• AR/VR & Vision: Experience in Unity (for AR/VR application development) or Computer Vision is a plus.
• Networking & Security: Basic knowledge of industrial network architecture, remote device management, and OT cybersecurity practices.

Soft Skills

• Strong analytical mind with a proactive approach to troubleshooting complex end-to-end IT/OT issues.
• Proven ability to manage projects and interface effectively between shopfloor technicians, IT teams, and senior stakeholders.
• Clear verbal and written communication skills for delivering documentation, business cases, and user training.