Have Knowledge in Monitoring and Tools Hands on with Incident management and have knowledge on Ticketing tool such as Service Now. Proficiency in Monitoring tools like Splunk for real time monitoring. Monitoring IT Infrastructure, mailbox, attending hotlines, working on ticketing tool and collaborating with cross functional teams for critical events/incidents. 24/7 Support Focuses on basic troubleshooting and monitoring. Should have basic understanding and knowledge on network configuration and security.
Have Knowledge in Monitoring and Tools Hands on with Incident management and have knowledge on Ticketing tool such as Service Now. Proficiency in Monitoring tools like Splunk for real time monitoring. Monitoring IT Infrastructure, mailbox, attending hotlines, working on ticketing tool and collaborating with cross functional teams for critical events/incidents. 24/7 Support Focuses on basic troubleshooting and monitoring. Should have basic understanding and knowledge on network configuration and security.
Have Knowledge in Monitoring and Tools Hands on with Incident management and have knowledge on Ticketing tool such as Service Now. Proficiency in Monitoring tools like Splunk for real time monitoring. Monitoring IT Infrastructure, mailbox, attending hotlines, working on ticketing tool and collaborating with cross functional teams for critical events/incidents. 24/7 Support Focuses on basic troubleshooting and monitoring. Should have basic understanding and knowledge on network configuration and security.
Have Knowledge in Monitoring and Tools Hands on with Incident management and have knowledge on Ticketing tool such as Service Now. Proficiency in Monitoring tools like Splunk for real time monitoring. Monitoring IT Infrastructure, mailbox, attending hotlines, working on ticketing tool and collaborating with cross functional teams for critical events/incidents. 24/7 Support Focuses on basic troubleshooting and monitoring. Should have basic understanding and knowledge on network configuration and security.
HCLTech is a global technology company, home to more than 226,600 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2025 totaled $14.2 billion. To learn how we can supercharge progress for you, visit hcltech.com.
