Job Description

Are you an experienced Engineer looking to return to work after a career break?

Westpac understands that re‑entering the workforce can be challenging, especially in the fast‑paced world of technology.

That’s why we’ve created the EmpowerUp Tech Returnship Program — designed to support people returning to tech after time away for parenting, travel, caregiving, personal health, or other life priorities.

What we offer:

• A 24‑week structured program with hands‑on experience and dedicated support

• A collaborative cohort model with peers who share similar experiences

• People leaders trained to support flexibility and work‑life balance

Join us at Westpac and take the next step in your tech career. Let’s EmPOWERUP together.

What’s the role?

This role performs analyst, engineer and AI functions to support current Creator Hub Users, Advanced Analytics and Adhoc Analytics application users on the new data platform (ADAPT), ensuring Users can onboard and use the new applications. The successful candidate will work with a variety of users and business areas on a day-to-day basis in a customer centric team delivering access to the ADAPT platform, playing a critical role in the adoption of it.

The role can be based in either Sydney, Melbourne or Brisbane.

Key responsibilities

• Co-ordinate with Lab Owners and Users to understand requirements to provision discovery labs and deliver services.
• Support onboarding of discovery labs and their users.
• Actively monitor and service user requests related to ADAPT and our analytics applications.
• Triage and support the resolution of service requests, issues, incidents and problems on the platform.

What do I need?

• Good written and oral communication abilities.
• Confidence in engaging senior stakeholders with strong stakeholder management skills.
• Experience in one or more coding languages (SQL, Python) and data processing.
• Use of AI productivity tool.
• Experience implementing solutions on Azure ML, Synapse, and Azure AI Services, or relevant Azure certification, would be a nice to have as well.

Why join us?

We’re obsessed with becoming our customers' #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return, we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:

• Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!
• Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
• Tailored learning and development opportunities to help your grow your career within the bank.
• Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives.

Create your future today

To get started, simply click on the APPLY or APPLY NOW button

We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.

If you need any adjustments during the recruitment process, you can find more information and contact details on our FAQs and how to contact us page, under the ‘Diversity, sustainability and flexibility’ section.

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