SES Satellites

Engineer, Service Management Platforms (ScheduAll)

SES Satellites  •  Betzdorf, DE (Onsite)  •  1 hour ago
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Job Description

Engineer, Service Management Platforms (ScheduAll)

ROLE DESCRIPTION SUMMARY

The position is responsible for the administration, operation and development of our ScheduALL / ScheduLINK application and underlying infrastructure. While the incumbent will be part of our IT Business Operational Systems department, also close partnership with our Video / Sports & Event business unit will be required to ensure timely project delivery.

PRIMARY RESPONSIBILITIES / KEY RESULT AREAS

 Develop ScheduAll solutions as per business requirements.

 Act as the ScheduAll subject matter expert and guide business stakeholders to find the best solutions.

 Take care of the regular maintenance of the ScheduAll environment, incl. application, interfaces, databases and servers.

 Handle day to day operations such as incident resolution, user administration, report creation, and general user support.

 Work closely with stakeholders from Infrastructure, Operations, Sales, Booking and NOC departments.

 Escalate tickets to the ScheduAll vendor and follow-up for timely completion.

 Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers, network, security, and other appropriate stakeholders to implement potential fixes or improve features or performance.

 Take on responsibility for timely implementation for assigned projects and activities.

 Document environments and procedures.

 Proactively ensure the highest levels of systems and infrastructure availability.

 Deliver 2nd Level on-call support to assist the SES teams on application or system issues, including outside office hours.

 Ensure that all systems selected or developed comply with prevailing IT Architectural Standards, including but not limited to security standards and Information Security policies.

QUALIFICATIONS & EXPERIENCE

 Minimum five years of applicable professional experience.

 Experience in the video broadcasting industry.

 Deep knowledge of the ScheduAll application and underlying database structure, especially of following resources used by SES:

o SCheduALL/ScheduLINK

o Band Plan

o Booking (focus on transmission paths, transmission parameter & conflict management incl. technical compatibility)

o Operations Manager

o Inventory setup (e.g. Services, Rooms, Bandplan / Satellites, Uplink / Downloinks, Fiber, etc)

o Pricing, External Costs, Invoicing / Accounts Receivables

o User Profiles and Security, Developers toolkit, WebApp, Chrosu API

 Deep knowledge of SQL Server, Crystal Reports, SSRS Reports, MS Power BI, MS Windows Server and Clients, and Rest APIs.

SES and its Affiliated Companies are committed to providing fair and equal employment opportunities to all. We are an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law.

For more information on SES, click here.

SES Satellites

About SES Satellites

At SES, we believe that space has the power to make a difference. That’s why we design space solutions that help governments protect, businesses grow, and people stay connected—no matter where they are. With integrated multi-orbit satellites and our global terrestrial network, we deliver resilient, seamless connectivity and the highest quality video content to those shaping what’s next. Following our Intelsat acquisition, we now offer more than 100 years of combined global industry leadership—backed by a track record of bringing innovation “firsts” to market. As a trusted partner to customers and the global space ecosystem, SES is driving impact that goes far beyond coverage.

Industry
Telecommunications
Company Size
5,001-10,000 employees
Headquarters
Betzdorf, LU
Year Founded
Unknown
Website
ses.com
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