Job Description

In our continuous journey of growth and innovation at Carnival UK, we are seeking an Engineer, Server and Storage to bring fresh insights and expertise to our technology department. This pivotal role will involve:

• Administering and supporting critical server and storage infrastructure across Carnival UK head office, global locations and cruise ships.
• Providing second and third-line support, investigating incidents and problems, and driving root cause analysis and service improvements.
• Delivering complex technical project activities alongside project managers, architects and third-party suppliers.
• Maintaining system availability, performance, backup and recovery capabilities while supporting the implementation of new technologies.
• Building, configuring, patching and maintaining Windows Server and Linux systems using approved standards and images.
• Supporting VMware platforms, enterprise storage and associated physical server infrastructure to maintain secure, resilient and reliable services.
• Automating repeatable activities using technologies such as PowerShell, Ansible and shell scripting to simplify processes and improve consistency.

This role is positioned at CUK09 level within our organisation and is available on a full-time, permanent basis. We offer hybrid work including up to two days from home.

Who We Are

Carnival UK is a leading name in the holiday sector, dedicated to delivering unforgettable holiday happiness to our guests. Our success is built on a foundation of diverse talents and perspectives, and we believe in fostering an inclusive environment where everyone can thrive.

What You'll Bring

Your unique background and skills are what will make you stand out. We're looking for:

• Proven experience in a Server Engineer or third-line support role within complex enterprise environments.
• Strong knowledge of virtualisation technologies such as VMware and hyperconverged infrastructure solutions.
• Experience supporting Windows Server, Active Directory, Group Policy and core infrastructure services including DNS and DHCP.
• A strong understanding of backup, disaster recovery and IT service management principles, supported by relevant professional IT qualifications.
• Practical experience administering enterprise Linux systems, ideally Red Hat Enterprise Linux or Oracle Linux.
• Working knowledge of enterprise storage, SAN technologies, data protection and recovery principles.
• Strong skills in maintaining support documentation, building standards, operational procedures and knowledge articles.
• Experience using automation and scripting tools such as PowerShell, Ansible, Bash or Python to improve operational efficiency.

About You: The Ideal Candidate

You are more than just your CV. You're someone who brings:

• Strong troubleshooting and investigative skills with a logical, methodical approach to problem solving.
• The ability to prioritise effectively and remain focused in a fast-paced environment with competing demands.
• A proactive mindset with a passion for continuous improvement and technology-led solutions.
• Excellent communication and relationship-building skills, enabling effective collaboration with colleagues, stakeholders and suppliers.
• A collaborative approach, with the ability to work effectively across application, network, database, security and project teams.
• The ability to explain complex technical information clearly and produce accurate, accessible documentation and operational guidance.
• A strong sense of ownership and a commitment to delivering secure, dependable and well-supported services for colleagues and guests.

Application Guidance

Diversity is our strength, and we encourage applications from those with varied experiences, whether you meet every listed requirement or not. If you’re passionate about technology and looking for an opportunity to grow, we’d love to hear from you. Due to the popularity of our roles and our commitment to finding the best talent, we may close applications earlier than advertised. Don’t miss out on this opportunity to become part of a team dedicated to creating unforgettable holiday happiness. Apply today to start your journey with us.

Why Join Us?

Working with us means more than just a role in technology. It’s about being part of a team that values well-being and personal growth. Here’s what we offer:

• Employee Discounted Cruising plus Friends and Family offers
• Minimum 25 days leave, bank holiday allowance and holiday trading scheme
• Extensive learning and development opportunities
• Company paid Health Cash Plan and health assessment
• Contributory Defined Contribution Pension scheme

Recruitment Journey

For more information on your recruitment journey, please visit our Candidate Journey Map.

Any offer of employment for this role will be conditional upon the satisfactory completion of a Basic DBS check. A criminal record will not automatically bar you from employment; any information disclosed will be considered fairly and proportionately in light of the responsibilities of the role.

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#Job Functions: Information Technology; Engineering; Quality Assurance

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