Hyundai MOBIS

Engineer, Quality MQA

Hyundai MOBIS  •  United States (Onsite)  •  3 hours ago
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Job Description

Engineer, Quality MQA


We are searching for an experienced Engineer, Quality MQA at our Generic Location facility.

Hyundai MOBIS Parts America

We think creatively and keep challenging ourselves to help create a new future and eventually make humankind’s dreams a reality. Ready for the challenge?

Who We Are

Tomorrow's most advanced automotive technology is being envisioned today at MOBIS Parts America (MPA). A subsidiary of Hyundai MOBIS, we are a top leading automotive parts supplier. MPA provides after-sales service parts support for Hyundai Motors, Kia Motors, and Genesis. In addition to the distribution of genuine service parts, the MPA Accessories division develops accessories for Hyundai, Kia, and Genesis - which are installed on new vehicles in the United States and Canada.

Job Purpose

The Quality Engineer monitors field claim trends and inspects, evaluates, and tests warranty parts to ensure predetermined quality standards are met.

The role plans activities related to the development, application, and maintenance of warranty parts quality standards.

The Quality Engineer develops, implements, and evaluates inspection, testing, and evaluation standards using knowledge of mechanical, electrical, electronic, computer, and chemical engineering fields.

The role develops and updates testing-related documentation, including test cases, test plans, and flaw-reporting procedures.

The Quality Engineer devises sampling procedures and develops forms and instructions for recording, evaluating, and reporting quality and reliability data.

Key Accountabilities

Warranty Parts Analysis and Testing — 60%

  • Perform first-level analysis and duplication testing for warranty parts.
  • Investigate warranty parts and prepare reports.
  • Register analysis results in the NAQIS/QMS system and ship incident parts to Korea for further investigation.
  • Follow up with HQ in Korea on improvement actions related to findings.

Field Claim Monitoring and Warranty Parts Retrieval

  • Search for and retrieve defective warranty parts using the NAQIS/QMS system.
  • Manage the master list for retrieved parts.

Claims Improvement Activities — 30%

  • Identify and estimate root causes of failures.
  • Determine whether additional investigation or improvement activity is needed.
  • Use warranty parts analysis and claim monitoring to support improvement activities.

Field Issue Investigation — 5%

  • Investigate field issues at HMA/KMA dealers using measurement tools such as CANoe and scopes.
  • Participate in joint vehicle testing and provide support for Alabama/Georgia plant activities.
  • Provide technical support for in-line and field quality issues.

Customer Technical Support — 5%

  • Provide technical support to customers and business partners, including HMA, KMA, NAQC, MAL, MAL-GA, and MMX.
  • Lead or participate in joint vehicle testing.
  • Respond to work-related customer requests, including required documentation.

Process Improvement — 5%

  • Standardize first-level analysis procedures for assigned items.
  • Organize and update procedures to improve efficiency in parts analysis and vehicle testing.

Key Performance Indicators

  • Demonstrates a foundational understanding of warranty parts components and operating principles.
  • Maintains strong work ethics while performing warranty part investigations, claims forecasting and prediction, and quality standard improvement activities.

Work Schedule and Travel

  • Work Schedule: 8:00 a.m. – 5:00 p.m.
  • Travel: Minimal overnight travel, up to 10%, by land and/or air.
  • Engineer I responsibilities require strong communication, technical analysis, and judgment when identifying warranty issues and supporting quality improvements.
  • Strong oral and written communication skills.
  • Intermediate PC skills, including word processing, Excel spreadsheets, and Microsoft Access databases.
  • Basic knowledge of electronic and mechanical components.
  • Ability to read and understand electronic and mechanical schematics and block diagrams.
  • Ability to use basic test equipment.

Required Qualifications

Education Requirements

  • Bachelor’s degree in a related engineering discipline.
  • Program of Study: Engineering, General
  • Years of Experience: 2–4 years
  • Required/Preferred: Required

Skills

Computer Skills and Reasoning Ability

  • Uses complex computer operations and advanced software package features to complete work efficiently.
  • Applies reasoning skills to work with a variety of abstract and concrete variables.

Additional Skills Information

  • Advanced knowledge of word processing, spreadsheets, PC applications, or mainframe applications used to create specialized work products.

Competencies

Analytical Thinking

Understands complex information, identifies root causes, and evaluates options by weighing costs, benefits, and risks before selecting an approach.

Data Analysis

Examines data to identify key facts, draw conclusions, and solve problems. Identifies incomplete or inaccurate data and follows up for verification when needed.

Communication

Communicates clearly and appropriately by selecting the right tone for the situation and audience. Listens effectively and allows others to make their point.

Problem Solving

Anticipates and prevents issues where possible. Defines problems, gathers relevant information, evaluates alternatives, and works toward practical solutions.

Decision Quality

Gathers sufficient information to assess risks and benefits, stays focused on objectives, and considers both short-term and long-term impacts when making decisions.

Physical Requirements

Physical Activity Level: Light/non-strenuous daily activity
Lifting Requirements: 10–15 pounds

This job description is not designed to cover or contain a comprehensive listing of all activities, duties, or responsibilities required of the employee. Duties, responsibilities, and activities may change at any time, with or without notice.

Employee Statement of Understanding

I have read and understand the job description for my position. I am able to perform all essential functions of this position.

I agree to comply with the corporate compliance policy and all laws, rules, regulations, and standards of conduct related to my position. I understand my duty to report any suspected violations of the law or standards of conduct to my immediate supervisor.

As an employee, I will strive to uphold the mission and vision of the organization. All employees are required to follow company values in their interactions with customers and fellow employees.



Employment Type - Non-Exempt

Compensation - Hourly Wage , $27.83 - 41.33

Hyundai Mobis Parts America - Benefits

We offer a competitive benefits package for full-time employees which include:

  • Medical, Dental, and Vision
  • 401K with employer matching
  • Tuition Reimbursement
  • Paid Vacation, Paid Sick Days and Paid Holidays
  • Mapped career plans; we believe in developing and promoting our talent!
  • Company Discounts & more!

Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

Hyundai MOBIS

About Hyundai MOBIS

Hyundai MOBIS specializes in automotive technology. We are 6th largest automotive parts supplier in the world. Based on deep expertise in manufacturing core-modules for automobiles and A/S parts distribution, we now concentrate on developing software and system solutions for future mobility. Key focusing areas include electrification, autonomous driving and connectivity technology. We create Innovation for Humanity and Mobility for Tomorrow. The One For All Mobility.

Industry
Automotive & Mobility
Company Size
5,001-10,000 employees
Headquarters
Seoul, KR
Year Founded
Unknown
Website
mobis.com
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