Job Description

Basic Job Functions

Define, implement and monitor quality system (including training), materials, and product specification according to company policy and ISO standards to ensure internal and external customer satisfaction and work with engineering team in troubleshooting process and equipment related issues for continuous improvement.

Experience:

• 4 -7 years related working experience in a manufacturing environment

Education:

• Bachelor Degree in any technical field from accredited program

Required Skills

Behavioral:

• Good oral and written communication skill
• Meticulous and attentive to details
• Good team orientation
• Possess change orientation and continuous learning attitude
• Possess initiative and commitment to achieve
• Proven problem-solving skill
• Possess the ability to lead team
• Proven influential and decision-making skill

Technical:

• Excellent computer knowledge skills
• Proven Knowledge of ISO standards, IEC Standard, VDE or UL requirements
• Knowledge of internal or external audits
• Proven knowledge in statistical application and data analysis skill
• Preferred Six Sigma knowledge with Green Belt certification
• Six Sigma Black Belt certification added advantage
• Basic knowledge in JMP and SQL added advantage

Essential Functions & Responsibilities

• Responsible for the development and the maintenance of Quality Assurance procedures and records per ISO standards.
• Responsible for the training of personnel on Quality System requirements and procedures as required.
• Interface with other departments and customer on quality issues and feedback for root cause and corrective action.
• Define and implement corrective action and continuous improvement activities as assigned.
• Drive continuous improvement project in area of safety, quality, productivity and cost saving.
• Drive continuous improvement project in area of safety, quality, productivity and cost saving
• Utilize structured problem-solving methodology (7-Step, Why-Why Analysis, Fishbone diagram etc) in addressing internal quality issues and customer complaint.
• Participate in ISO internal audit as internal auditor.
• Participate in production readiness program.
• Communicate between different plants and ensure copy smart philosophy is followed.
• Assess risk evaluation and risk mitigation of quality issues and customer complaint.
• Train, plan, coordinate and supervise quality technician activity, and keep track their performance and development when applicable.
• Responsible for PRM test and ensure test and measurements are carried out in compliance to control plans and work instructions, including PRM sample management. (Applicable to Quality Operation)
• Perform data analysis using JMP and SQL application and prepare reports for reliability investigation and reliability test metrics. (Applicable to Quality Operation)

Physical Requirements:

• Sit and stand periodically during the day.
• Will walk and climb stairs.
• May lift up to 50 lbs.
• Required to use hands to finger, handle or feel objects.
• May stoop, crouch, talk and hear.
• Specific vision abilities are required.
• All associates working on the production floor may be required to wear a respirator at any given time and thus, the ability to wear a respirator is a condition of employment and continued employment (requires little or no facial hair).