Job Purpose

Ensure panel quality through inspections, defect identification, root cause analysis, and recommending improvements. Collaborate with design teams and provide feedback to meet customer specifications and satisfaction. Drive corrective actions to prevent recurring issues.

Key Accountability Areas

Inspection and Testing:

• Prepare defect reports for each inspected panel.
• Test panels to ensure compliance with required specifications and quality standards.
• Ensure that panels meet customer satisfaction and quality expectations.

Problem Identification and Resolution:

• Identify technical issues and analyze the root cause of problems.
• Perform root cause analysis to identify recurring issues and provide corrective actions.

Quality Improvement and Feedback:

• Recommend solutions to improve product quality and align with customer satisfaction.
• Provide feedback (e.g., design) to improve the quality of the panels.

Customer Interaction and Support:

• Attend Factory Acceptance Tests (FAT) with the customer and ensure their satisfaction with the product.

Role Accountability

HR Proficiency:

• Ability to obtain updated soft and technical skills related to the job
• To have a vision and a plan for the career path and how to achieve it.

Delivery:

• Perform the planned activities to meet the operational and development targets as per delivery schedules.
• Utilize resources effectively to achieve objectives within efficient cost and time.
• Provide a periodic report formatted by detailing the deviation and execution of planned tasks.

Problem-Solving:

• Solve any related problems arise and escalate any complex operational issues.

Quality:

Ensure quality requirements to develop effective quality control and processes including specifications for products or processes or related activities.

Business Process Improvements:

• Coordinate well-defined written systems, policies, procedures, and seek automations opportunities as much as possible.

Compliance:

• Comply to related policy and procedures and work instructions.

Health, Safety, and Environment:

• Ensure compliance of relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products/services.

Academic Qualification

Work Experience

Technical / Functional Competencies