Job Description

About Us

We are SVKM’s NMIMS Centre for Distance and Online Education (NCDOE) - India’s Premier Institution for with core focus on Distance & Online learning Visit us at https://online.nmims.edu/about-us/ for more information.

Job Purpose:

The ML Engineer will support the Centre for Distance & Online Education (NCDOE) in designing, developing, implementing, and maintaining AI/ML-enabled solutions across the Learning Management System (LMS), Student Portal, and other in-house digital platforms. The role will work closely with the Technology Team, Product Manager, and other business stakeholders to drive technology-enabled innovation, automation, analytics, and intelligent learning solutions

K ey Responsibilities:

AI/ML Solution Development

• Develop, test, deploy, and maintain Machine Learning and AI-based applications for LMS, Student Portal, and other academic systems.
• Build intelligent automation solutions for student engagement, learning analytics, recommendation engines, chatbot support, assessment analytics, predictive analytics, and workflow optimization.
• Support integration of AI/ML models with existing web applications and enterprise systems.

Product & Technology Collaboration

• Work closely with the Product Manager to understand business requirements, change requests, enhancement needs, and digital transformation initiatives.
• Coordinate with outsourced Tech Team for solution design, development timelines, testing, deployment, and issue resolution.
• Participate in requirement gathering discussions with cross-functional teams including Academics, Operations, Student Support, Admissions, and Examination departments.

Data & Analytics

• Build and maintain data pipelines, dashboards, and analytical models for academic and operational insights.
• Analyze student behavior, learning patterns, engagement metrics, and system usage data to support decisionmaking.
• Ensure data accuracy, security, and compliance while handling institutional data

Technology Enablement & Innovation

• Research and recommend emerging AI/ML technologies relevant to online education and digital learning ecosystems.
• Support implementation of Generative AI, NLP, recommendation systems, intelligent search, and automation initiatives.
• Contribute to continuous improvement of user experience across digital platforms.

System Support & Business Continuity

• Maintain technical documentation, model documentation, workflows, and deployment processes.
• Act as an institutional backup resource for critical ML/AI systems developed by outsourced teams.
• Support troubleshooting, bug fixing, and optimization of ML-enabled applications.
• Ensure knowledge retention and continuity of critical technical processes within NCDOE.

Governance & Quality

• Follow coding standards, testing protocols, version control practices, and information security guidelines.
• Coordinate UAT (User Acceptance Testing) and support release management activities.
• Ensure scalability, reliability, and performance optimization of AI/ML solutions.

Dimensions:

• Individual Contributor Role.

Requirements- Skills & Competencies

• Strong understanding of Machine Learning concepts, algorithms, model development lifecycle, and AI/ML application deployment.

  • Hands-onexperienceinPythonandMLframeworks/librariessuchasTensorFlow,PyTorch,Scikit-learn, Pandas, NumPy, etc.

  • KnowledgeofNLP,GenerativeAI,RecommendationSystems,PredictiveAnalytics,DeepLearning,APIs, database systems, and integration architecture.

  • Familiaritywithcloudplatforms,versioncontroltools,deploymentenvironments,SQL,datavisualization,and analytics tools.

  • Stronganalytical,problem-solving,andcriticalthinkingabilitieswithcapabilitytoconvertbusiness requirements into technology solutions.

  • Goodstakeholdermanagement,coordination,documentation,andcommunicationskills.

  • Abilitytoworkcollaborativelywithcross-functionalteamsincludingProduct,Technology,Academics, Operations, and external vendors.

  • Highownershipmindsetwithfocusonreliability,continuity,processimprovement,andinstitutionalknowledge retention.

  • Attentiontodetailandqualityorientation.

  • Abilitytomanagemultiplepriorities,timelines,anddeliverablesinadynamicenvironment.

  • Adaptability,accountability,andproactiveapproachtowardsproblem-solvingandexecution.

Requirements- Education & work experience

• Bachelor’s or Master’s degree in Computer Science, Data Science, Artificial Intelligence / Machine Learning, Information Technology or related decipline.

• Certifications or specialization in AI/ML, Data Science, Generative AI, or Cloud Technologies.

• 3–6 years of relevant experience in Machine Learning / AI application development.

• Experience in developing or supporting enterprise/web-based applications.

• Exposure to EdTech, LMS platforms, Digital Learning Ecosystems, or Online Education will be preferred.

• Experience working with cross-functional stakeholders and external technology vendors/teams is desirable

In 1981, Shri Vile Parle Kelavani Mandal (SVKM) established Narsee Monjee Institute of Management Studies (NMIMS) to meet the growing demand for management education. In 2003, NMIMS was declared a deemed to be university under Section 3 of the UGC Act 1956. The Vision of the University is to be a globally admired University by 2030. The Mission of NMIMS is to emerge as a Centre of Excellence, best in class in India and Asia and yearning to be the best in the world by 2030.

With the legacy of 40 years, NMIMS has grown to being not only one of the top-10 B-schools in India but also emerged as a multi-disciplinary, multi-campus University at Mumbai, Navi Mumbai, Indore, Shirpur, Dhule, Bengaluru, Hyderabad and Chandigarh and seventeen constituent schools that include Management, Family Business, Engineering, Pharmacy, Architecture, Commerce, Economics, Law, Science, Liberal Arts, Design, Performing Arts, Mathematical Science, Agricultural Science, Hospitality Management, Branding & Advertising and Distance Learning. In addition, we have nine Centres of Excellence as well at the University.

The consistent academic quality, research focus, faculty from top national and global institutes and strong industry linkages at NMIMS have placed it amongst the nation's prime centres of educational excellence and research today. More than 17000 students and about 750 full-time faculty members, 10 faculty members with Fulbright Scholarship and Humboldt International Scholarship for post-doctoral researchers are part of India's most sought after academic community.