Job Description

Position Name : Engineer – Logistics & Order Handling

Department : Operations

Entity : Endress+Hauser Liquid Analysis Pvt. Ltd.

Reporting : Head of Operations

Purpose of the position :

Responsible for managing end-to-end logistics, import/export operations, and operational purchasing activities, while ensuring smooth and accurate order handling for both domestic and international customers. This role requires close coordination with production, planning, procurement, and global logistics teams to maintain delivery excellence, compliance, and cost efficiency.

Main task

(responsibilities/roles)

Requirements and Activities

• Plan and manage import and export shipments in compliance with company and statutory regulations.
• Coordinate with freight forwarders, customs agents, and suppliers for timely shipment clearance and delivery.
• Optimize freight cost, lead times, and carrier performance through proactive analysis and vendor management.
• Ensure adherence to Incoterms, documentation accuracy, and customs compliance for all movements.
• Maintain and monitor logistics KPIs (delivery performance, freight cost, transit time, etc.).
• Manage sales and production orders from receipt to dispatch, ensuring on-time and error-free order processing.
• Coordinate with production and warehouse teams for material availability and delivery scheduling.
• Ensure accurate order documentation including invoices, packing lists, and shipping instructions.
• Interface with global and regional sales/service centres for order confirmations and customer updates.
• Track and resolve order-related discrepancies or delivery issues promptly.
• Handle operational procurement
• Issue purchase orders, track deliveries, and ensure timely material availability for production and dispatch.
• Support supplier evaluation, price negotiation, and invoice reconciliation

Requirements of position:

Requirements

1. Qualification / Education

Batchelor of Engineering –Mechanical engineering or production engineering

2. Working experience

• 5-10 years of experience in logistics, customer order handling & production and material planning.
• Experience with import/ export documentation, customs processes
• Strong understanding of logistics regulations and incoterms
• Experience of interacting with sales/ customers.
• Experience in automobile, electronics, engineering, or instrumentation
• industry.
• Experience in an MNC will be an added advantage.
• Experience of working in an ERP environment with SD, MM & PP module

is a must.

3. Skills

• Skills to effectively present information to top management to enable

them to take appropriate decisions.

• Good communication skills.
• Ability to network and work effectively in a matrix organization structure.
• Proactive and capable of handling multiple priorities

Attributes:

• Interpersonal skills
• Reliability
• Flexibility
• Focus on customers.
• Focus on quality.
• Excellent communication skills
• Sales and marketing skills