Job Description

You might not know our name, but you’ve probably seen our work – on stage, on screen or on the field. Our technology solutions and unique Global Production Ecosystem empower content creators and rights holders to tell their stories in breakthrough ways. We’ve supported some of the world’s most watched productions and live events in sports, entertainment, concerts, festivals, film, TV and more. For over 35 years our clients have trusted us to deliver live production, live events, and virtual production solutions for them, anytime, anywhere. Put simply, we bring content to life.

Purpose:

The purpose of the Engineer in Charge position is to be responsible for the technical operation of a remote truck or road case or portion of either. Responsible for all resources in their assigned area of responsibility.

Essential Duties/Responsibilities:

• Direct and supervise remote crew of technical support employees in the performance of their respective responsibilities in accordance with organization and department policies and procedures.
• Coordinates all technical aspects of remote operations to include camera and audio placement, set-up and break down.
• Coordinates maintenance of equipment to peak performance levels. Routes to appropriate maintenance departments.
• Ensure customer satisfaction with the assigned event or show.
• Confirms schedules and manpower requirements are accurate before being sent to Travel Coordinator.
• Ensures that all show requirements are met and properly billed.
• Maintains dialogue with management on all show or crew changes.
• Reports equipment failures and needed repairs. Posts technical reports to Project Server as required.
• Act as a back-up field technician as needed.
• Assigns tasks to remote crew using Microsoft Project.

Position Requirements:

• High school diploma is required; technical degree is preferred.
• Five (5) years’ experience with electronic troubleshooting, installation and repair is required; two (2) years’ experience in a television production environment is required.
• Understanding of AC/DC and RF electronics.
• Troubleshooting and reading schematics.
• Good oral communication skills.
• Excellent customer service skills.
• Basic supervisory skills.
• Ability to work in a fast-paced environment and adapt to rapidly changing demands.
• Frequent travel to job sites which may require working both outside and inside in all kinds of weather. At times, temperatures may be below 50o F or may exceed 90o. There may also be occasional time in a repair shop environment, where the surroundings are relatively quiet, comfortable, and well lighted.
• Ability to work with and interact with client on a regular basis.
• Ability to deliver superior service and build lasting relationships by demonstrating NEP’s Core Values: Reliable, One Team, Ethical, Innovative

Benefits:

• Medical, Dental, and Vision coverage
• Vacation Days
• Sick Days
• 401(k)
• Discount Programs
• Life Insurance
• Disability Insurance
• Employee Assistance Program
• Flexible Spending Account