Levi Strauss & Co.

Engineer III, Systems Reliability Engineering

Levi Strauss & Co.  •  Bengaluru, IN (Onsite)  •  4 hours ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

Calling all originals: At Levi Strauss & Co., you can be yourself — and be part of something bigger. We're a company of people who like to forge our own path and leave the world better than we found it. Who believe that what makes us different makes us stronger. So add your voice. Make an impact. Find your fit — and your future.

Introduction

As an Engineer III, Systems Reliability Engineering, you will support global supply planning capabilities by ensuring the stability, reliability, and continuous improvement of o9 and connected enterprise systems. You will work closely with supply chain, product, integration, platform, and enterprise operations teams to resolve issues, improve performance, and drive AI-enabled support automation. This role reports to the FGI and Supply Planning Support Lead.

About the Job

  • Lead production support for o9 supply planning processes, planning runs, master data, transactional data, and user-impacting issues across business and technical teams.
  • Drive issue triage and root cause analysis across o9, integrations, job schedules, reporting systems, and related planning technologies to ensure reliable service delivery.
  • Partner with business, product, engineering, integration, and platform teams to resolve incidents, validate fixes, and support system releases.
  • Improve operational reliability through monitoring, alerting, reconciliation processes, exception handling, support runbooks, and continuous improvement initiatives.
  • Identify and implement AI and automation opportunities, including automated triage, ticket summarization, knowledge retrieval, workflow automation, and anomaly detection.

About You

  • 5+ years of experience supporting enterprise applications, supply chain planning systems, production operations, or integration platforms, including 3+ years of experience with o9.
  • Bachelor's degree in Computer Science, Information Systems, Engineering, Supply Chain, or a related field.
  • Strong understanding of supply planning processes, planning exceptions, master data, and end-to-end planning system dependencies.
  • Experience troubleshooting o9 or comparable advanced planning platforms, including integrations, interfaces, batch jobs, reporting, and reconciliation processes.
  • Working knowledge of SQL, Python, R, or similar data analysis tools, along with exposure to AI-driven support automation, monitoring tools, and IT service management processes.

LOCATION

Bengaluru, India

FULL TIME/PART TIME

Full time

Current LS&Co Employees, apply via your Workday account.

Levi Strauss & Co.

About Levi Strauss & Co.

You’re an original. So are we.

We’re a company of people who like to forge our own path. We invented the blue jean in 1873, and we reinvented khaki pants in 1986. We pioneered labor and environmental guidelines in manufacturing. And we work to build sustainability into everything we do.

We just might be the original startup. Our brands — Levi’s®, Beyond Yoga® and Levi Strauss Signature — stand for freedom and self-expression around the world. And for more than 170 years, we’ve used the strength of our brands to lead with our values and make an outsized impact on the world.

There’s plenty of room to make your mark here. We employ more than 15,000 people around the world, and this is a place where everyone contributes to the conversation.

Levi Strauss & Co. is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

Industry
Fashion & Apparel
Company Size
10,000+ employees
Headquarters
San Francisco, California
Year Founded
Unknown
Social Media