Job Description

🛠️ Engineer II - HVAC Technician (Hourly Non-Management)

Location: Horseshoe Bay Resort, Horseshoe Bay, TX, USA

Job Type: Full-Time

Job Summary

Horseshoe Bay Resort is seeking an EPA Universal Certified HVAC Technician (Engineer II) to support the maintenance and engineering needs across the resort. The ideal candidate is a proficient, independent mechanic capable of handling a diverse, fast-paced workload, addressing critical guest room and resort amenity issues, and making sound, logical decisions to resolve problems promptly.

Core Responsibilities and Duties

• HVAC, Electrical, and Plumbing Systems: Provide day-to-day maintenance and repair of all types of HVAC equipment, hardware, plumbing, and electrical equipment (including lamps, AC units, switches, outlets) in guest rooms and public areas.
• Preventive and Emergency Maintenance: Act as an independent mechanic to analyze maintenance problems, formulate rapid repair plans (including material procurement and scheduling), and minimize equipment downtime. Be available for emergencies to protect guests, associates, and preserve the building/systems, restoring normal operations quickly and responsibly.
• Guest Room Maintenance: Perform routine and emergency repairs, including plunging toilets, unclogging drains, repairing cosmetic items, and programming TVs.
• Life Safety Systems: Monitor and possess a working knowledge of the Fire Alarm/Life Safety System, including fire sprinkler and emergency power systems, to effectively handle related emergencies.
• Tool and Equipment Management: Maintain, clean, lubricate, and secure all departmental tools and equipment.
• Energy Conservation: Monitor the resort's energy and utilities usage, actively looking for and reporting opportunities for conservation to Engineering Management.
• Documentation and Reporting: Accurately read, log, track, and interpret readings from meters and gauges. Maintain a thorough daily log of activities and problems, ensuring clear communication across shifts.
• Team Support and Training: Work neatly, efficiently, and maintain clean work areas. Provide technical advice and on-the-job training to other engineers as requested to support staff development.
• Safety and Compliance: Adhere to all departmental Job Safety Analyses (JSAs) and continuously seek out and correct hazardous conditions to maintain a safe work environment for all. Follow all Resort rules and policies.

Required Employment Standards and Qualifications

• Certification: EPA Universal Certification is mandatory.
• Technical Proficiency: Above-average skills are required in the following technical categories:
• Education: High School Certificate with an emphasis in Technical Trades.
• Communication: Ability to read and interpret complex safety documents (e.g., Lockout Tagout, MSDS), write routine reports and logs, and communicate clearly (verbally and written) in English with guests, associates, and management.
• Autonomy: Proven ability to work independently without direct supervision.
• Physical Requirements:
• Driver's License: Must possess and maintain a valid driver's license and a satisfactory Motor Vehicle Record (MVR) for insurance purposes.
• Work Schedule: Must be flexible to work any shift (days, nights, weekends) as the resort operates 24/7. Must maintain professional composure and flexibility in high-stress, shifting-priority situations.

Benefits and Culture (Full-Time Roles)

• Health & Wellness: Medical, Dental, and Vision Insurance; Critical Illness and Accident plans; Long and Short-Term Disability.
• Financial: 401k plan with employer match; Competitive Pay with Scheduled Reviews and Raises; Associate Relief Fund.
• Work/Life Balance: Paid Vacation and Paid Holidays.
• Resort Privileges: Golf and Amenity Privileges (based on occupancy); Retail and Dining Discounts; Discounts at Crescent Hotels & Resorts properties.
• Additional Perks: Subsidized Associate Housing and Shuttle Service; Weekly Meal Subsidies; Growth opportunities via the Manager in Training Program (MIT).