Job Description

This role focuses on Level 1 (L1) application support and development activities within a cloud-based environment. Responsibilities include working with basic knowledge of API Gateway integrations, S3 bucket management, data analysis using RDBMS, EC2 instances, and basic Linux commands to ensure application availability, performance, and reliability. The role requires 0–2 years of relevant experience.

JOB FUNCTION AND RESPONSIBILITIES:

• Provide Level 1 (L1) application support, including troubleshooting and debugging issues.

• Possess basic knowledge of Python used for application functionality, automation, and defect resolution.

• Coordinate with L2 teams, Business Units (BU), Infrastructure, and Database Administrators as required.

• Have basic AWS knowledge to monitor applications, identify and resolve issues, and support basic cloud operations.

• Work cross‑functionally with Infrastructure, DevOps, L2, and other technical teams to address environment‑related issues and follow provided instructions.

• Ability to follow Standard Operating Procedures (SOPs) during application failures and service restarts.

QUALIFICATION:

Bachelor/Master/Engineering degree in IT/Computer Science/software engineering or relevant field

WORK SCHEDULE OR TRAVEL REQUIREMENTS:

Rotation shift--- . No travel.

Onity Group Inc. is a leading non-bank financial services company providing mortgage servicing and originations solutions through its subsidiary, Onity Mortgage, formerly known as PHH Mortgage. Onity Mortgage is one of the largest servicers in the country, focused on delivering a variety of servicing and lending programs to customers, clients and investors.

At Onity, we strive to earn our customers’ loyalty every day. We do this by consistently delivering exceptional service and building trust through reliability, integrity, and following through on our commitments. We operate through the lens of the customer, understand the importance of homeownership, and take pride in helping homeowners. Collectively this fosters long-term relationships, ensuring our customers feel valued and supported. We expect all employees to interact with and engage our colleagues and our customers with respect, courtesy and professionalism, and to achieve results consistent with our service delivery standards.

Onity is intensely focused on hiring, developing and retaining the best talent in the industry! Our commitment to inclusion and equal opportunity ensures that we sustain our reputation as an outstanding place to work, a great business partner and a valued community member. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.