Egyptian Banks Company

Engineer, EFT Application Support

Egyptian Banks Company  •  Cairo, EG (Onsite)  •  5 months ago
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Job Description

  • Analyze and troubleshoot malfunctions in running applications as part of second-level support.
  • Investigate and handle customer-reported issues, service requests, and inquiries.
  • Escalate and report production-related issues to internal stakeholders in a timely manner.
  • Ensure the availability and stability of 24/7 production environments.
  • Perform installation and deployment of new releases and fixes for payment system applications.
  • Participate in on-call rotations, handling out-of-hours incidents and notifications related to production issues.
  • Support planned maintenance activities on production environments according to the predefined on-call matrix.

Requirements

  • Bachelor’s degree in Computer Science, Computer Information Systems, or an equivalent discipline.
  • 3–5 years of relevant experience in EFT application support or a similar technical support role.
  • Strong understanding of client/server communication models.
  • Hands-on experience with APIs, web services, and XML.
  • Proficiency in UNIX/Linux operating systems.
  • Solid knowledge of ISO 8583 standards and financial transaction processing.
  • Experience with mobile payment systems.
  • Working knowledge of shell scripting.
Egyptian Banks Company

About Egyptian Banks Company

Egyptian Banks Co. for Technological Advancements “EBC” is the advanced developer and operator of payments infrastructure connecting the payments ecosystem, to offer seamless, interoperable and instant payment experience.

Founded in 1995, EBC has been building, modernizing and operating domestic payment infrastructure. And with the continued support by its prominent shareholders, led by the CBE and National banks, EBC leverages every potential to accelerate adoption of electronic payment and foster the national transformation into a cashless society.

VISION

We strive to be the nucleus of the national payment ecosystem, supporting national financial inclusion transformation.

STATEMENT OF PURPOSE

EBC strives to be the nucleus of the national payment ecosystem, supporting financial inclusion and the transformation into a less cash society.

1) 123 Shared Cash Network: connecting all ATMs and cash points across Egypt, accepts all types of cards including credit, prepaid, governmental and private sector payroll and pension

2) Automatic Clearing House: A nationwide Electronic Funds Transfer (EFT) network, It processes batches of interbank Credit and Debit transactions facilitating a wide range payments

3) Meeza Digital: Meeza Digital is the domestic network connecting 32 million mobile wallets by all service providers to enable money transfer, QR code, Request to pay, Online purchase, cash-in and out through ATM.

4) Meeza National Card Scheme: The domestic card scheme serving more than 32 million card holder in compliance with global security and card scheme standards.

5) Instant Payment Network: Launched in 2022 offering instant 24/7 and seamless payment experience. The network is offers full interoperability across cards, mobile wallets and bank accounts.

EBC takes pride in offering INSTAPAY application, first consumer Application licensed to operate on the Instant Payment Network, allowing direct access to bank accounts and instant transfer via mobile 24/7.

Industry
Finance & Insurance
Company Size
501-1,000 employees
Headquarters
Cairo, EG
Year Founded
1995
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