MTN

Engineer - Customer Acquisition and Management.Information Technology

MTN  •  Lagos, NG (Onsite)  •  3 days ago
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Job Description

Reports To: Manager - Customer Acquisition and Management

Division: Information Technology

Mission:

  • Responsible for the development of new applications, maintenance, support and upgrades to existing in-house developed applications. Involve in the investigation and analysis of user problems, application bugs, monitoring, reconciliation and subsequent problem resolution and technical testing of patches and solutions.
  • Assist in developing maintenance plans per application and carry out the maintenance of applications, re-configuring, building and testing components in accordance with OLAs and SLAs.
  • Ensure Code applications is in accordance with good security coding practices to ensure the application is free of most common coding vulnerabilities.
  • Create and execute technical test plans for operational and bug fixes.
  • Participate in transitions of the application or technical architecture, design and development components into production environment
  • Ensure the integrity of the solutions delivered into production environment.
  • Perform reconciliations, proactive monitoring and ensure adequate service controls are in place.
  • Report on an ad-hoc basis on specific projects as and when necessary


Education:

  • First degree in Computer Science or any related discipline
  • Fluent in English
  • Cloud Certification e.g MS Azure Fundamentals, AWS etc


Experience:
3-7 years’ experience which includes

  • Minimum of 3 years’ experience in an area of specialization; with experience in supervising others
  • Experience working in a medium organization.

We at MTN Nigeria Communications Plc (MTNN) are a purpose and value-led organization.

At MTN Nigeria, we believe that understanding our people’s needs and aspirations is key to creating experiences that delight you at work, every day. We are committed to fostering an environment where every member of our Y’ello Family is heard, understood, and empowered to live an inspired life.

Our values keep us grounded and moving in the right direction. Most importantly, they keep us honest. It is not something we claim to be - it is in our DNA.

As an organisation, we consider it our mission to create an exciting and rewarding place to work, where our people can be themselves, thrive in positivity and ignite their full potential. A workplace that boosts creativity and innovation, improves productivity, and ultimately drives meaningful results. A workplace that is built on relationships and achieving a purpose that is bigger than us. This is what we want you to experience with us!

Our commitments go beyond an organisational promise. It is in our leadership and managerial ethos to meaningfully partner with our employees, customers, and stakeholders with a vision to realise our shared goals.

We are delighted that you consider us your career partner to make a mark in the world. We wish you a rewarding career.

Do you want to be a part of a mission that delivers a bold new digital world to Nigeria and Nigerians?

Obsessions: How We Do It

The behaviors that keep our culture strong and safe.

1. Light It Up!

Always Do This:

🔹 Bring all your heart and all your smarts to us.

Never Do This:

❌ Never doubt your value here or let anyone else do it. And never do it to anyone yourself.

2. Raise Your Hand. Speak Your Mind.

Always Do This:

🔹 Respectfully but firmly challenge any threat to what we stand for.

Never Do This:

❌ Never hesitate to tell the truth as you see it, to whoever you have to tell. And never cause others to fear telling you.

3. Collaborate. Don’t Isolate.

Always Do This:

🔹 Share what you know and respect what others can teach you.

Never Do This:

❌ Never think that you are great unless you help make others great too.

4. Things Always Get Better Here.

Always Do This:

🔹 Take your own steps forward to improve and strengthen us.

Never Do This:

❌ Never believe or cause others to believe that "not now" means "not ever."

Do you want to be a part of a mission that delivers a bold new digital world to Nigeria and Nigerians?

Then, join MTN Nigeria!

Welcome to our Y’ello Family, where our people are our most critical competitive assets.

If you are passionate about working for a brand that believes in YOU, invests in YOU, and delivers the best value to those we serve, then THIS is the place

Our Employee Value Proposition enables you to:

🟡 Work with meaning

🟡 Connect to develop

🟡 Thrive in positivity

🟡 Grow with purpose

Live inspired.

It’s a great place to work! Take that bold step and apply today!

*Eligible Females and People with Disabilities are encouraged to apply.

*MTN Nigeria Communications Plc (MTN) does not and will never ask for payment of any kind from applicants in all MTN’s recruitment processes and stages such as job application, CV review, interview, meeting, and final processing of applications.

*MTN is not liable for fraudulent publication of job offers in MTN’s name or for the fraudulent use of MTN’s name in any manner whatsoever.

For whistle blowing and reporting fraudulent recruitment activities, contact us via MTNN.ForensicServices@mtn.com

By applying for this job, I am confirming that I have completed the job application privacy notice on MTN Nigeria job site ( https://www.mtn.ng/career/).

MTN

About MTN

Delivering voice, data, mobile financial services and digital products across 16 markets in Africa.

For more info, visit: www.mtn.com

Industry
Telecommunications
Company Size
10,000+ employees
Headquarters
Johannesburg, ZA
Year Founded
Unknown
Website
mtn.com
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