Job Description

Job Summary

Citrix Engineer

The Support Engineer for Citrix Server plays a crucial role in maintaining and enhancing the functionality of Citrix environments. This position focuses on developing and delivering high-quality code, addressing client requests, and ensuring smooth operations within the support framework, thereby contributing to overall client satisfaction and operational efficiency.

Key Responsibilities

Citrix Engineer to support chats/calls/troubleshoot customer cases

1. Develop And Implement Code Enhancements For Citrix Server Environments Based On Assigned Projects, Ensuring Adherence To Quality And Cost Standards.
2. Maintain Existing Citrix Server Projects By Troubleshooting And Resolving Issues Efficiently, Ensuring Minimal Disruption To Client Operations.
3. Collaborate With Clients To Understand New Feature Requests And Develop Those Enhancements Within The Citrix Server Infrastructure, Ensuring Alignment With Client Needs.
4. Create And Maintain Comprehensive Documentation For Coding Processes, System Configurations, And Operational Procedures Related To Citrix Server.

Skill Requirements

Citrix Engineer

1. Basic Understanding Of Citrix Server Technologies And Configurations
2. Familiarity With Scripting Languages And Coding Standards Relevant To Citrix Environments
3. Knowledge Of Troubleshooting Methodologies And Issue Resolution Techniques In Citrix Server Management
4. Strong Communication Skills For Effective Collaboration With Clients And Team Members

Other Requirements

SEG clearance

1. Optional But Valuable Certifications: Citrix Certified Associate (Cca) Or Citrix Certified Professional (Ccp