1. Administration
· Assist with maintaining hotel, performing minor and routine painting, plumbing, electrical wiring, and other related maintenance activities.
· Replace air conditioner filters.
· Tend, air conditioners, cooling towers and boilers to provide heat, cool air, and hot water for guests.
· Maintain standards of quality guest service.
· Tend to pool area including chemical balancing, cleaning, etc.
· Increase level of guest satisfaction by delivery of an exceptional product through employee development.
· Respond and resolve guest requests, complaints, or questions in a courteous and timely manner.
Requirements
These are required of every associate.
· Minimum lifting of 70 pounds.
· Pushing, bending, stooping, upward reaching, manual dexterity.
· Hearing, writing, typing.
· Minimum pulling of 70 pounds.
Other duties may be assigned.
EEOC Statement: Stepstone Hospitality is an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
StepStone Hospitality specializes in management for full service hotel and restaurant operations. Our mandate is to create asset value for owners through a customized, hands-on philosophy. This is particularly true for both branded and independent operations including urban boutique hotels, resorts, and destination restaurants and bars. Our associates maintain a balanced focus between revenue enhancement, margin expansion and guest satisfaction.
StepStone Hospitality was formed in response to requests by institutional and private owners to provide third-party management for upscale hotels, resorts and restaurants. StepStone Hospitality’s team provides a unique combination of strong, hands-on operations, world-class strategic asset management, and food and beverage expertise, generating the highest possible investment returns during all phases of the economy. A major element of our overall strategy is always, of course, to surpass both guest and owner expectations.
