City of New York

Engagement Specialist

City of New York  •  $45k - $51k/yr  •  New York City, NY (Onsite)  •  3 days ago
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Job Description

THE SELECTED CANDIDATE WILL BE OFFERED A SALARY BETWEEN $44,545.00 - $51,227.00

The Administration for Children's Services (ACS) protects and promotes the safety and well-being of children and families through child welfare and juvenile justice services and community support. ACS manages community-based support and foster care services and provides Subsidized childcare Vouchers. ACS child protection staff respond to allegations of child maltreatment. In Juvenile justice, ACS oversees detention, placement and programs for youth in the community.

The ACS Nicholas Scoppetta Children's Center (NSCC) provides children with a temporary living environment that is non-judgmental, supportive, caring and structured, and strives to heal past and ongoing trauma. We believe that every child deserves safety, happiness, health, and love in our care, no matter how long or short their stay. Children in our care are prepared to transition to placement or achieve permanency after their stay at the Children's Center. In caring for our kids, we prioritize the values of acceptance, compassion, respect, equality, growth, education, development, promoting self-esteem, tolerance, and the preservation of self-identity. NSCC is comprised of Pre-Placement Services, the Office of Placement Administration, Social Work, Case Planning Unit, and Program Development and Staff Wellness.

The Intake Unit is responsible for ensuring that children arriving at the Children’s Center are received and oriented in a welcoming and warm manner. The role of Greeters/Engagement Specialist are critical to providing a welcoming environment to the children. Engagement Specialist-Greeters are expected to follow the trauma informed model of care as they are engaging children arriving at the Children’s Center. In addition to orienting and engaging children as they arrive at the Children’s Center, greeters are also receiving and inventorying youth items that will need to be vouchered and stored for safety purposes. Engagement Specialists then ensure that children are transitioned to the assigned living/program spaces. Further helping to engage youth as they transition from the Children’s Center to foster care facilities.

The Engagement Specialist will be responsible for performing the following duties but not limited to:

  • Oversee the care, development and guidance of dependent, neglected, traumatized and emotionally disturbed children at the Children’s Center.
  • Create a welcoming, trauma informed environment for all children entering and exiting the Children’s Center.
  • Ensure that children entering and exiting the Children’s Center receive a welcome or transition kit.
  • Conduct individual and group orientation to youth to support NSCC program expectations, and transition to placement.
  • Chaperone and/or transport youths to and from appointments, school, activities, court appearances and other community-based activities.
  • Monitor and supervise children in assigned areas; including observing changes in behavior and reporting aberrations and assisting children with personal hygiene, when necessary.
  • Conduct inspections and inventory of children’s property upon entering and departing from the Children’s Center and upon administrative request.
  • Communicate with and direct inquiries to other members of the inter-disciplinary team to provide comprehensive care for all children and youths.
  • Answer phones and provide requested information or directs inquiries to appropriate staff.
  • Complete required log entries, tracking sheets, incident reports and other relevant documentation which supports the monitoring of youth admission, youth exiting and released from Children's center.

ADDITIONAL INFORMATION

Section 424-A of the New York Social Services Law requires an authorized agency to inquire whether a candidate for employment with child-caring responsibilities has been the subject of a child abuse and maltreatment report.

The Administration for Children's Services is an equal opportunity employer committed to providing access to all individuals. If you require a reasonable accommodation to participate in the job application or interview process, please contact Simone Campbell at eeo.adacoordinator@acs.nyc.gov or 212-676-6955.

TO APPLY

Please go to www.cityjobs.nyc.gov or www.nyc.gov/ess for current NYC employees and search for Job #801324.

No phone calls, faxes or personal inquiries permitted.

Note: Only candidates under consideration will be contacted.

COMMUNITY ASSOCIATE - 56057

Qualifications

Qualification Requirements

  1. High school graduation or equivalent and three years of experience in community work or community centered activities in an area related to duties described above; or
  2. Education and/or experience which is equivalent to "1" above.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

City of New York

About City of New York

The City of New York is the most iconic and dynamic city on the planet. With a population of more than 8.4 million people, New York is not only the largest city in the United States — it is the academic, cultural, commercial, and financial capital of the world.

City government is filled with opportunities for talented individuals seeking to improve their communities and make a meaningful difference in the lives of their fellow New Yorkers. Every day, the City’s more than 300,000 employees improve infrastructure, provide vital social services, build technology, protect health and safety, and so much more. Join us today at: http://www1.nyc.gov/jobs

The City of New York offers its employees:

• A chance to build the future of this city. New York City government is at the crossroads of where policy, great ideas, city services, and smart urban planning meet the lives and needs of every day New Yorkers.

• Competitive salary and benefits. Hiring packages include a competitive salary, health benefits, various pension plans, employee assistance programs, and individual retirement accounts.

• Diverse career opportunities. As the largest local government in the United States with more than 40 agencies, the City of New York offers a broad spectrum of opportunities — from education, housing development, and public health to sustainability, economic growth, technology, and emergency management.

• Career Satisfaction. As a City employee, you will have the chance to shape the future of New York City and improve the quality of life for your family, neighbors, and fellow New Yorkers.

• Equal Opportunity and Inclusion. The City of New York is an equal opportunity employer that prohibits discriminatory action against City employees and applicants for employment based on their actual or perceived race, color, national origin, ethnicity alienage, citizenship status, gender, religion, creed and all other protected categories.

Industry
Government & Public Safety
Company Size
5,001-10,000 employees
Headquarters
New York, New York
Year Founded
1898
Website
nyc.gov
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