Job Description

At Doctors of BC our vision is to promote a social, economic, and political climate in which members can provide the citizens of BC with the highest standard of health care, while achieving maximum professional satisfaction and fair economic reward.

Together, we make a difference so our doctors can make theirs. Join us today

THE JOB: Engagement Partner, Island (18 Month Contract)

The starting salary range falls within the minimum to mid-point of the salary range.

Starting Salary Range: $80,066- $100,083

Reporting to the Engagement Manager, Island and North, the Engagement Partner enables and optimizes ongoing relationship development and capacity building within a designated geographic area in the Island region for MSAs and health authority partners. The Engagement Partner is a trusted advisor and liaison to MSA physician leaders and their staff, working with MSAs to build capacity and ensure that they can represent and lead effectively on behalf of their members. The Engagement Partner strategically advances meaningful consultation and partnerships within MSAs and between MSAs and health authority partners, as well as collaboration between MSAs, Divisions of Family Practice and other community partners on shared priorities.

The key duties and responsibilities of this role include providing strategic supports to MSAs in developing governance and organizational capacity to effectively engage physicians; knowledge sharing and translation amongst collaborators on common priorities, activities and trends; developing and optimizing local and regional engagement processes and structures; managing local and regional issues; advancing local and regional activities with physicians and health authorities; and, contributing to provincial and regional committees related to physician engagement.

WHAT SUCCESS LOOKS LIKE

Relationship Building (E):

• Maintains and forms alliances with physician and health authority leaders and decision makers.
• Partners with multi-disciplinary stakeholders to generate mutually beneficial long-term opportunities
• Represents Doctors of BC on strategic issues impacting multiple organizations, the community, and the professional field.
• Optimizes and enhances relationships between physicians and their partner organizations/groups.
• Maintains effective communication by sharing ideas, best practices, trends and exploring opportunities with client groups.

Change Advocate (A):

• Ability to lead the planning and implementation of change programs that have a wide-ranging impact on client groups in a multiple stakeholder environment
• Partners with leaders to identify opportunities for significant process enhancements and recommends changes that impact the strategic direction.
• Seek out opportunities for alignment with other efforts.
• Ability to set expectations for monitoring and feedback systems and reviews performance trends.
• Ability to evaluate progress and involve peer and team members in analyzing strengths and weaknesses in performance.
• Looks to improves efficiency by spearheading pilots and planned functional change initiatives.

Leading Self (A)

• Calms self and others during stressful times.
• Comfortably handles risk and uncertainty and is decisive in ambiguous situations.
• Uses setbacks in a constructive way and demonstrates a mindset of continuous learning and improvement.
• Anticipates and responds in a proactive manner to future needs that may not be obvious to others.
• Ability to adapt to ever changing workload priorities and events and effectively reprioritizing or deferring tasks in line with operational and strategic goals.

Strategic Thinking (A):

• Identifies and considers emerging development opportunities and risks when articulating new options and recommendations.
• Maintains a broad, strategic perspective while identifying and focusing on crucial details.
• Analyzes project inputs from various elements (e.g., budgetary, technical, compliance, policy) and correctly prioritizes issues and solutions in support of goal accomplishment.
• Conceives likely scenarios and recommends effective courses of action to others.
• Integrates input from sophisticated models and tools to predict outcomes and identify issues that may not be obvious to others.

Executive Presence (A):

• Demonstrates responsiveness and respectfulness while partnering with client group.
• Ability to see the big picture in all situations and bring others on board with one’s own ideas and actions.
• Responds constructively in high pressure situations, using confident body language to captivate the attention, interest and respect of others.
• Understands diverse internal and external interest groups and power bases within the working environment to lead and negotiate most effectively.
• Thinks before speaking and states own perspective confidently but diplomatically despite potential challenge from influential third parties.

Building Strategic Alliances (A):

• Displays an inclusive approach when working with diverse stakeholders.
• Effectively adjusts one’s strategy and work to accommodate for the impact of identified external political activities.
• Cultivates and builds upon relationships with external parties to support beneficial collaboration.
• Actively examines the political and organizational environment and the reality of its impact on current programs and goals.
• Adjusts strategy to accommodate for key issues and external players on joint projects.

Doctors of BC Team Member:

Approaches work with a collaborative spirit recognizing we are better together. Embraces change, provides excellence in service and is accountable for their results and helping others achieve theirs. Does the right thing, not the easy thing. Speaks openly and honestly to tackle tough challenges and enrich relationships. Balances hard work with fun and is genuinely friendly and committed to other’s wellbeing.

WHAT YOU BRING

• An undergraduate university degree in a recognized and related field, and up to six years of progressive and relevant experience; an equivalent level of related work experience in-lieu of post-secondary education will be considered.
• A solid understanding of the BC health care system, health authorities and hospitals.
• Experience working with physicians, other health care providers, and/or health authorities and experience working in the specified region is preferred.
• Experience working in community development, collective impact, governance, systems change environments.
• Skilled in working and leading in complex, evolving environments with diverse stakeholder groups.
• Proven ability to collaborate significantly with peers organization-wide and access guidance only when critically required.
• Previous success working highly autonomously, with nominal direction while practicing discretion and judgment.
• Ability to conduct complex and specialized work activities associated with your stakeholder group and provide expert advice and solutions to achieve broader organizational results.
• Skilled at providing strategic guidance to develop a common agenda, and serving as a thought leader / standard bearer for initiatives.
• Strong problem-solving skills at the operational and strategic level, as well as the ability to apply logical, and critical thinking to define problems, collect information, establish facts and determine optimal courses of action.
• Advanced skills in diplomacy, conflict resolution, presentations, communications, facilitation and relationship building.
• Must be able to anticipate and proactively resolve highly complex and undefined issues.
• Strong ability to work independently as well as a member of a team.
• Demonstrated proficiency with PC based software, particularly Microsoft PowerPoint, Word, Excel, and Outlook.
• Valid drivers’ license and car, along with willingness to travel within BC and to be flexible accommodating early morning and evening meetings, overnight stays and home-based working.

Doctors of BC thanks all applicants; however, only those selected for an interview will be notified.

Doctors of BC recognize the pervasive and ongoing harms of colonialism faced by Indigenous peoples and that these harms include the widespread systemic racism against Indigenous peoples in BC's health system. Physicians have a significant role to play in addressing the health disparities that exist between Indigenous and non-Indigenous patients, and Doctors of BC is committed to continuing to advance reconciliation and address and eliminate racism in health care.

Doctors of BC celebrates diversity, challenges inequality and is committed to sustaining an inclusive and diverse community. We seek qualified applicants who share our commitments to equity, diversity and inclusion, and truth and reconciliation. We especially welcome applications from persistently and historically oppressed groups, including Indigenous (First Nations, Métis or Inuit) peoples, members of racialized communities, persons with disabilities, women, gender-diverse, and persons who identify as 2SLGBTQ+.

We acknowledge that the land Doctors of BC operates and supports physicians from is the traditional territories of the Coast Salish peoples including the Musqueam, Squamish, and Tsleil-Waututh Nations whose historical relationship with the land continues today. For Doctors of BC, acknowledging the land is an expression of cultural humility that involves recognizing our commitment to support the provision of culturally safe care to First Nations, Inuit, and Métis people in BC.