This organization’s public sector division is rapidly expanding to meet the growing demand for advanced AI and machine learning capabilities supporting national security. As a member of the Public Sector Delivery team, you’ll be at the center of this mission—owning account plans, guiding technical execution, and ensuring customers achieve measurable success.
You are both strategist and operator: a hybrid of customer success, program management, and technical problem-solving. You’ll manage relationships from executive leaders to engineers in the field, ensuring seamless delivery of complex AI/ML solutions that drive real impact for defense and government partners.
Build and manage trusted relationships across all levels of the customer organization—from executives to end users
Oversee operational planning and successful AI/ML solution implementation for assigned accounts
Lead or co-lead cross-functional project teams to deliver against customer AI/ML objectives
Manage account health proactively, identifying risks and driving mitigation strategies
Develop repeatable playbooks and delivery frameworks to scale success across customers
Partner with clients to understand operational challenges and advocate for fixes or enhancements with internal engineering teams
Engage directly with customer IT and engineering teams, troubleshooting, training, and ensuring effective product adoption
Required:
Minimum
5 years
of total professional experience, including customer-facing roles in technical program management, professional services, or government program delivery
Foundational understanding of
machine learning operations (MLOps)
with a strong aptitude to master
generative AI
workflows
Proven ability to communicate complex technical concepts clearly and concisely
Demonstrated analytical and structured problem-solving capabilities
Excellent collaboration skills and experience leading cross-functional initiatives
Strong written and verbal communication; comfort managing senior-level stakeholders
Willingness to travel up to
25%
Preferred:
Active or prior
Secret
or
Top Secret
clearance
Experience in
defense, defense technology, or AI companies
Proficiency in
Python, SQL
, or similar programming languages
Understanding of
enterprise IT and logistics use cases
for generative AI within the U.S. government
Familiarity with IT compliance or cybersecurity tools such as
Jira
and
Confluence
Base Salary Range (Washington, DC):
$149,000 – $223,000 USD
Equity participation for eligible roles
Comprehensive health, dental, and vision insurance
Retirement benefits and professional development stipend
Generous PTO and parental leave
Additional benefits such as commuter support or remote flexibility
You are motivated by mission impact and thrive in dynamic, technical environments. You blend relationship management with operational excellence, bringing curiosity, initiative, and a bias for action. You’re comfortable navigating ambiguity, influencing stakeholders, and delivering results that matter to the security and resilience of the United States.
