EXL

Engagement Manager

EXL  •  $170k - $180k/yr  •  United States (Onsite)  •  10 hours ago
Apply
AI can make mistakes so check important info. Chat history is never stored.
65
AI Success™

Job Description

Develop hypotheses and validate them based on analysis of client data. Conduct external research and communicate with client teams, present findings to working-level client teams, and help develop communications for senior management. Extract knowledge and insights from data in order to investigate complex business problems through a range of data preparation, modeling, analysis and/or visualization techniques, including predictive analysis, business intelligence, pattern recognition, operational effectiveness and/or economic forecasting.

  • Responsible for project task management, communications, including deck writing, coordination of all sub team efforts, delivery of output with adequate quality control, facilitation and gathering of client feedback on problem structuring, and effective management of frequency of feedback loop with offshore/onshore EXL resources.
  • Use EXL analytics methodologies and analysis tools to perform all the following: data extraction, data understanding, variable reduction, Big Data processing, data analysis, model development, model stabilization, and model validation.
  • Utilize SAS, SPSS, R, Hive, Python CART and other statistical software to carry out analysis and drive conclusions and reformulate highly technical information into concise, understandable terms for presentation to the team and the client.
  • Identify the right data sources required to inform relevant insights, metrics and understand key business trends.
  • Import raw data from client data warehouses and databases into statistical analysis software. Build a deep understanding of data required to execute analyses.
  • Provide business acumen on EXL systems in understanding the analytics problem, structure and hypothesis.
  • Determine appropriate methods for data analysis. Ensure quality control of outputs to client through EXL systems, provide adequate project, client and team management, and ensure adherence to EXL policies, procedures, standards and compliance.
  • Responsible for structuring every analysis and sub analysis and for breaking it down into multiple executable steps.
  • Valuate project plans to determine adequacy or feasibility.
  • Create, manage and leverage repository of case studies, business problem solutions and approach utilized in past engagements.
  • Use visualization software, charts, tables and other tools to highlight key trends and recommendations.
  • Partner with EXL senior managers to aggregate all relevant insights into actionable strategic recommendations for the client.
  • Position may require travel to various and unanticipaed workplaces throughout the U.S. Telecommuting is permitted.

Requires Master’s degree in Economics, Mathematics, Business Administration, Computer Science/Engineering, or a directly related analytics field plus six (6) years of Banking or insurance experience. Must have six (6) years of experience in each of the following: Python, SAS, and SQL; MS Powerpoint and Excel; Machine Learning techniques; Creating reporting dashboards and data automation.

40 hours/week, 9:00am-5:00pm, Salary range: $170,000 to $180,000 per year.

To apply: Send resume and cover letter to us.careers@exlservice.com. Must cite job title and code EXL68 in response. This notice is subject to ExlService.com, LLC's employee referral program. EEO/Minorities/Females/Vets/Disabilities.

EXL

About EXL

Choosing a digital partner is about more than capabilities — it’s about collaboration and character.

Unrealistic overhauls and off-the-shelf products ignore what matters most — your unique needs, culture, goals, and your legacy data and technology environments.

At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We’re your business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations.

Whether your goals are scaling the use of AI and digital, redesign operating models, or driving better and faster decisions, we’re here to partner with you to help you gain—and maintain—competitive advantage with efficient, sustainable models at scale.

Our expertise in transformation, data science, and change management helps make your business more efficient and effective, improve customer relationships and enhance revenue growth. Instead of focusing on multi-year, resource- and time-intensive platform designs or migrations, we look deeper at your entire value chain to integrate strategies with impact.

We use our specialization in analytics, digital interventions, and operations management—alongside deep industry expertise — to deliver solutions that help you outperform the competition.

At EXL, it’s all about outcomes—your outcomes—and delivering success on your terms. Share your goals with us and together, we’ll optimize how you leverage data to drive your business forward.

For more information, visit www.exlservice.com.

Industry
Consulting & Advisory
Company Size
10,000+ employees
Headquarters
New York, NY
Year Founded
Unknown
Social Media