Klick

Engagement Director, Medical Communications (Client Services)

Klick  •  Philadelphia, PA (Hybrid)  •  22 hours ago
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Job Description

The Klick Group—comprising Klick Health (including Klick Katalyst and btwelve), Klick Media Group, Klick Applied Sciences (including Klick Labs), Klick Consulting, and Klick Ventures—is an ecosystem dedicated to realizing the full potential of our people and clients in life sciences. Founded in 1997, we have offices in New York, Philadelphia, Saratoga Springs, Toronto, London, São Paulo, and Singapore. Consistently named a Best Managed Company, Most Admired Corporate Culture, and Great Place to Work, Klick is committed to fostering a high-performance, people-first culture with creativity, collaboration, innovation, and impact across everything we do.

About Our Medical Strategy Team

Our Medical Strategy team, part of our Medical Craft, shapes how scientific insights inform brand and business decisions. The team translates complex clinical data into clear strategic direction that resonates with healthcare audiences. They collaborate closely with Strategy and Creative to ensure messaging is medically sound and insight-driven. Their work helps brands communicate value with clarity, relevance, and credibility.

The Engagement Director plays a pivotal role in supporting client engagement strategy, driving execution excellence, and shaping innovative solutions that advance client objectives. Engagement Directors assume responsibility for understanding core scientific & medical communication strategy and projects, as well as all aspects of their assigned businesses. They serve as a liaison between clients and internal teams to execute on medical/scientific communication strategy and initiatives.

The Engagement Director will collaborate with cross-functional teams to manage project execution to ensure processes are being followed and comply with client regulatory requirements. This individual will be responsible for ensuring all projects are delivered within budget, on time and on strategy, with attention to detail and flawless execution.

What You'll Do

  • Lead development and execution of medical and scientific communication initiatives
  • Partner closely with clients to understand business needs and identify strategic opportunities
  • Guide cross-functional teams to deliver projects on time, on budget, and in alignment with medical strategy
  • Ensure all work meets regulatory requirements and high standards of scientific accuracy
  • Collaborate on planning, presentations, and workshops to support brand and medical objectives

Qualifications

Requirements:

  • 8+ years’ experience in medical communications or healthcare communications/marketing
  • Prior experience within a medical communications agency
  • Strong understanding of US pharma/healthcare regulations
  • Proven ability to manage complex projects and client relationships
  • Excellent written, verbal, and presentation skills

Desired:

  • Experience leading cross-functional scientific communication teams
  • Familiarity with medical strategy and competitive landscapes
  • Ability to identify and apply innovative or digital approaches in medical communications
  • Experience supporting conferences or onsite client meetings
  • Comfort integrating AI tools into workflows

Additional Information

#LI-Hybrid #LI-ML1

Our Commitment to Inclusion

Klick is consciously creating a culture where everyone can thrive and grow in their careers. We believe that our best work comes from our diverse backgrounds, perspectives, and skills. We strongly encourage members of historically underrepresented communities to apply, including Black people, Indigenous peoples, and other people of color, people with disabilities, people from gender and sexually diverse communities and people with intersectional identities. We're also committed to developing an inclusive, barrier-free recruitment process and work environment. Should you require any accommodation, please contact us at careers@klick.com and we will work with you to meet your accessibility needs and ensure you have a positive experience.

Klick

About Klick

Klick Health is the world’s largest independent commercialization partner for life sciences. For over 25 years, Klick has been laser-focused on developing, launching, and supporting life sciences brands to maximize their full market potential as a core commercialization partner.

Klick is opening offices in regional hubs and key markets to provide local support for our clients in countries outside of North America. These seven new offices are purpose-built to replicate the core components of our culture and values and be 100% dedicated to the pharma and life sciences business.

We believe that when your people are the center of gravity, clients are the ultimate beneficiaries. Success, in its highest form, is always mutual. Our culture of kindness and high performance attracts innovators and leaders who care about doing the best work possible in an environment that supports their rapid growth.

Together, we can turn any problem into a potentially life-changing opportunity.

Industry
Marketing & Advertising
Company Size
1,001-5,000 employees
Headquarters
Toronto, CA
Year Founded
1997
Website
klick.com
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